Resumo

TRUJILLO CASANOLA, MsC. Yaimí; FEBLES ESTRADA, Dra. C. Ailyn  e  LEON-RODRIGUEZ, Dr. C. Giraldo. Model Si.MPS.Cu for organizational assessment at the start of a software process improvement. Rev cuba cienc informat [online]. 2014, vol.8, suppl.1, pp. 92-103. ISSN 2227-1899.

Process improvement is focused on improving software process maturity and consequently product quality. The implementation of an improvement is complex, which prevents organizations decide to start it. To address these difficulties different model suggest a diagnosis to start software process improvement, including the assessment of the organization in order to analyze and define how to improve software development practices. The techniques applied in this area focus on identifying the state of the process and not the state of the organization fully and evaluate the conditions to launch, which represent a starting point that will determine the outcome. The main objective of the research is to develop a model to assess the software development organizations to initiate process improvement with the use of indicators and metrics, taking into account the experience of experts to help minimize the negative impact of the critical success factors. As the model incorporates original features the "what" and "how" assess an organization in terms of indicators and in terms of critical success factors. This approach helps to identify strengths and weaknesses to undertake change and facilitates the analysis of risk. Finally, the validation of the model through a multiple time series experiment with two pretest, posttest and two control group and analyzed the results.

Palavras-chave : Critical success factors for software process improvement; diagnosis.

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