Resumo

LAZO ALVARADO, Yoandy et al. Process quality assurance for a model of quality in Cuba. Rev cuba cienc informat [online]. 2016, vol.10, suppl.2, pp. 124-137. ISSN 2227-1899.

ABSTRACT The quality assurance as part of the software development process transmits the project team and customer safety and confidence that the final product will be successful. This research proposes a set of requirements that summarize good practice models, standards and regulations in addition to adapt to the issues raised by the Decree of Business Improvement and Internal Control issued resolution in Cuba. The Quality Assurance process (AC) obtained is focused on the current needs of software development companies in Cuba because it can be implemented in companies regardless of their size. It was designed to be part of the category of Quality Model for Application Development (MCDAI) support. The proposal includes a graphical and textual description of the process that facilitates compliance with the requirements and the roles involved and work products that are generated from the process execution. A system of indicators to measure the effectiveness and usefulness of the process, along with others that can be used to provide objective information to project teams and address defined. This process was subjected to expert judgment to verify that a suitable to extend to Cuban software industry proposal.

Palavras-chave : quality; software quality; quality management; quality assurance; quality model; process.

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