Resumo

BARROSO BENITEZ, Yanisleidy; TRUJILLO CASANOLA, Yaimí  e  MILLET LOMBIDA, Yanetsi. User experience best practices for critical factors: time, experience and budget. Rev cuba cienc informat [online]. 2021, vol.15, n.4, suppl.1, pp. 297-313.  Epub 01-Dez-2021. ISSN 2227-1899.

User experience is an essential factor in the development of computer systems that goes beyond making interfaces easy to use. There is now a myriad of methods for evaluating user experience. The choice of a good practice will depend on many factors, including the experience of the implementer, time and financial constraints. In this work, an analysis of the bibliography on the evaluation of user experience that is adapted to the needs of Cuban productive projects, including the development centers of the University of Informatics Sciences, where the critical factors are present: time, budget and experience. The objective of this work is to identify and select good practices of user experience evaluation, taking into account the critical factors: time, budget and experience identified in Cuban productive projects. For the analysis, the following inclusion criteria are taken into account: applicability, cost, guarantee of use, time and experience. As a result of the analysis of the bibliography, seven practices for the evaluation of user experience, three inspection methods and four test methods are proposed.

Palavras-chave : user experience;best practices; evaluation; critical factors; inclusion criteria.

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