Resumo

CAMACHO RODRIGUEZ, Aliosky  e  MACHADO CHAVIANO, Esther Lidia. Optimizing Inventory Levels with a Collaborative Approach in a Service Supply Chain in Tourism. Rev retos [online]. 2017, vol.11, n.2, pp. 158-176. ISSN 2306-9155.

Inventory management is a common topic when it comes to company management, as a key element to optimize operational costs in production and/or services. The traditional inventory models deal with optimization of inventory levels for a single organization, regardless of its relation with the rest of the supply chain it belongs. Accordingly, satisfaction of the final client is achieved through implementation of basic flows in the supply chain, which call for cooperation and integration among the different links in the chain, in terms of inventory. The goal is to cut down losses on each side, and improve total operational costs of their management systems. Therefore, this research focused on inventory optimization based on a collaborative approach for service providing companies, and it used a just-in-time perspective that binds together buyer-middleman-supplier. Comparisons were made using traditional methods to determine the advantages of the collaborative approach to deal with inventory costs in the supply chain. A study case was presented to identify the effects on final user's satisfaction.

Palavras-chave : supply chain; inventory; JIT; optimization.

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