SciELO - Scientific Electronic Library Online

 
vol.21 número2Cuidados de enfermería para la prevención de las infecciones posnatales índice de autoresíndice de materiabúsqueda de artículos
Home Pagelista alfabética de revistas  

Servicios Personalizados

Revista

Articulo

Indicadores

  • No hay articulos citadosCitado por SciELO

Links relacionados

  • No hay articulos similaresSimilares en SciELO

Compartir


Revista Cubana de Enfermería

versión impresa ISSN 0864-0319versión On-line ISSN 1561-2961

Resumen

PEREZ DE ALEJO, Beatriz  y  GARCIA DIEZ, Pedro. Satisfaction degree of the population with the nursing services in a health area. Rev Cubana Enfermer [online]. 2005, vol.21, n.2, pp.1-1. ISSN 0864-0319.

A descriptive and retrospective study was conducted in the population of Perea in the health area corresponding to Venegas Polyclinic, taking into account the opinion existing about the nurse-patient relationship and about the nurse's role in the community. The objective of this paper was to show the satisfaction degree of the population with the nursing work by doing a survey. It was found that 68.5 % of the population felt satisfied with the nursing care in this area and with the nurse-patient relationship. The indicator "interest for the patient" showed the highest percentages of satisfaction and that of "efficiency" the lowest. In the sample studied, 82.3 % knew their nurse 3 years ago. In spite of the fact that the nursing care provided in this area is good for most of the population, it is necessary to reflect on the possible aspects of the nursing work that hinder the satisfaction of the population in important indicators.

Palabras clave : Satisfaction degree; nursing services.

        · resumen en Español     · texto en Español

 

Creative Commons License Todo el contenido de esta revista, excepto dónde está identificado, está bajo una Licencia Creative Commons