Resumen

RODRIGUEZ-GAZQUEZ, María de los Ángeles; ARREDONDO-HOLGUIN, Edith  y  PULGARIN-BILVAO, Lissette Paola. Validation of a satisfaction scale for night nursing care. Rev Cubana Enfermer [online]. 2012, vol.28, n.3, pp.218-227. ISSN 0864-0319.

Aiming to validate The Night Nursing Care Instrument (NNCI) for evaluating satisfaction with night nursing care of patients and nurses, a cross sectional descriptive study, where 194 patients hospitalized in a health care institution and 34 nurses who had night shifts in the same hospital, was conducted between January and June 2011 in Medellin (Colombia). 11 items NNCI was used, it evaluates night nursing care satisfaction of nurses and patients. The instrument was: a) translated and retro-translated, b) semantically validated, c) construct validity with main component analysis was made, d) internal consistency was evaluated, and e) item comparison among nurses and patients with ANOVA analysis of a factor was made. Results showed in factorial validation, that the scale has three dimensions (Nurses interventions, medical treatment and evaluation) in nurses and patients. Reliability was 0,91 in nurses and 0,88 in patients. 95,6 % of patients and 55.9% of nurses were satisfied with nigh care, statistically significant difference. It was concluded that NNCI is an instrument with great validity and reliability and it can be used in Colombia to evaluate nurses' and patients' satisfaction with night nursing care.

Palabras clave : validation studies; general hospitals; nurse-patient relations; nursing care; patient satisfaction; questionnaires.

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