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Revista Cubana de Enfermería

versión impresa ISSN 0864-0319versión On-line ISSN 1561-2961

Resumen

POZO AMADOR, Lina María; MARANTE POZO, Esperanza; CASANOVA MORENO, María de la Caridad  y  GONZALEZ GONZALEZ, Gilberto. Evaluation of the quality of health care and nursing in a Nursing home. Rev Cubana Enfermer [online]. 2018, vol.34, n.2, e1489.  Epub 01-Jun-2018. ISSN 0864-0319.

Introduction:

Population aging is a demographic phenomenon of global significance.

Objective:

To evaluate the quality of health care and nursing the elderly is provided.

Methods:

A longitudinal descriptive research in the Nursing Home of Pinar del Rio, in 2013. Universe 80 elderly and 17 nurses related to elderly care. the structure, process and results were evaluated. For information an instrument designed by the authors and validated by experts applied. The data processing was carried out with absolute frequencies and percentages.

Results:

There is good coverage of human resources, with the care assistants nursing the lowest percentage. The technical equipment accounted for 93.10 % caused by breakage, material resources are sufficient to meet the elderly. There are processes applied according morbidity but acceptable are evaluated below 100 %.

Conclusion:

the structure has no shortcomings in terms of human and material resources, which together with the non-presence of organizational problems and quality of medical records, and in the implementation and application of SAP positively influence the quality of the process of attention; There is satisfaction with the quality of care for the elderly.

Palabras clave : Quality assessment; care process; elderly.

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