Introduction:

Guaranteeing procurement of quality analytical results in the work of clinical laboratories is of vital importance, hence the need to train competent professionals who master and put into practice the current national and international regulations related to quality. The role of the quality function is to make this an inseparable aspect of the performance and responsibility of each employee.

Objective:

To establish the procedure for the development of quality function management in teaching clinical laboratories.

Methods:

Research was carried out on health systems and services, in which techniques and tools from applied quality science were applied.

Results:

Design of a procedure was achieved with representation in the form of a flow chart with the explanation of the steps included in it. Then the procedure is described to guarantee adequacy and applicability in any institution that considers it relevant.

Conclusions:

The procedure designed for the development of the quality function establishes the logical sequence of steps to follow to achieve its implementation.

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