Resumo

PEREZ FERNANDEZ, Ana Margarita. Measurement of the information services impact: a need and a challenge . ACIMED [online]. 2007, vol.15, n.1. ISSN 1024-9435.

The evaluation of information units is a need and a challenge for its constant improvement. The evaluation of the impact of the information institutions allows the measurement of the results of its work from the social point of view. A series of theoretical aspects related to the assessment of the impact on this type of institution, as well as the real possibilities of its determination, is exposed.

Palavras-chave : Evaluation; information institutions; indicators; impact.

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