ALARCON ECHENIQUE, Marlén; CARDENAS YZQUIERDO, Loreto; BELLAS VILARINO, Margarita    SANTIESTEBAN GOMEZ, Isabel. Evaluation and quality of the information services: a theoretical and methodological proposal . []. , 15, 4. ISSN 1024-9435.

A group of theoretical and conceptual aspects related to evaluation and quality, is presented, as well as the relation between these two terms. The view and application of these elements in library activities is analyzed. A first theoretical-methodological approach towards the achievement of perfection is carried out.

: Evaluation; quality; indicators.

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