Introduction:

The evaluation of satisfaction regarding the change introduced in the biological risk assessment procedure provides elements to assess its effectiveness.

Objective:

To evaluate through the Ladov technique the level of satisfaction as a user of the biological risk assessment procedure in clinical laboratories with a focus on defense in depth.

Methods:

A descriptive cross-sectional study was carried out in the period from July to December 2021. The universe consisted of the 82 clinical laboratories of primary health care in Havana and a non-probabilistic sample of 3 laboratories with a total of 37 workers; based on the inclusion criteria: being a laboratory worker and agreeing to participate in the research, as exclusion criteria: personnel from other centers providing services and students in training. The empirical research method (survey) was used and the percentage analysis was used as a statistical method. The processing of the information was carried out using the V.A. Iadov.

Results:

The satisfaction survey revealed that 78.6% of the sample expressed maximum satisfaction, 24.3% more satisfied than dissatisfied. The open questions (2 and 4 of the survey) identified as the aspect that they liked the most, the purpose and interest of improving the risk assessment and management stage, the successive stages of the procedure that allow obtaining detailed information on the state of biosafety y and among the aspects that they did not like, the mathematical analysis is described. The group satisfaction index obtained was 0.87.

Conclusions:

The group satisfaction index of clinical laboratory workers where the biological risk assessment procedure was applied was high, reflecting acceptance of the proposal and recognition of its relevance in the biological risk assessment process.

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