Resumen

RIVERA ELIAS, Gilsa et al. Quality of implementation of the community care subprogram for older adult at "José Martí" University Polyclinic . MEDISAN [online]. 2013, vol.17, n.5, pp.802-810. ISSN 1029-3019.

A research in health systems and services was made to assess the quality of implementation of the Community Care Subprogram for Older Adult in the health area corresponding to "José Martí Pérez" University Polyclinic of Santiago de Cuba, from November 2010 to the same month of 2011. The sample was formed by 72 professionals and 63 fragile elderly of that area. Elements such as structure (human resources, material), process (professional competence) and outcomes (satisfaction of users and providers and program indicators) were assessed. Implementation quality of the subprogram was inadequate due to insufficient competence and dissatisfaction of health professionals evaluated, thus difficulties were evident in both the process and the outcomes. For these reasons it was recommended to make an intervention study related to the deficiencies in the quality assessment of the subprogram implementation

Palabras clave : community care subprogram for older adult; health systems and services; quality evaluation; primary health care.

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