Revista Cubana de Higiene y Epidemiología
versión ISSN 1561-3003
MOREIRA RIOS, Isabel; FARINAS, Ana Teresa y RICARDO SUAREZ, Fidel Saúl. Assessment of the medical care quality in the preoperative line of "Lara" 0phthalmology Center (October, 2006). Rev Cubana Hig Epidemiol [online]. 2011, vol.49, n.1, pp. 15-23. ISSN 1561-3003.
A cross-sectional evaluative research was carried out to assess the medical care quality in the preoperative line of "Lara" Ophthalmology Center from the Venezuelan municipality of Iribarren. This methodology took into account the physical plant features and the availability of material resources, as well as the coverage, the recruitment and the competence of human resources. During process authors assessed the fulfillment of main activities performed by health staff, whereas in results we took into account the medical care to patients came to preoperative line in analyzed period. Criteria, indicators and standards were operational with the cooperation of some experts. We conclude that the medical care quality in the preoperative line in above mentioned Ophthalmology center was not satisfactory. We recommended to the management of this center to discuss the results with the working staff to analyze the deficiencies founded and in a second stage, the extent of assessment to other medical care areas of this center, the operating room and the postoperative time.
Palabras llave : Assessment; medical care quality; preoperative line of an Ophthalmology service.