Resumo

MOREIRA RIOS, Isabel  e  FARINAS REINOSO, Ana Teresa. Guide of assessment of the medical care in an Ophthalmology center in Venezuela, 2008. Rev Cubana Hig Epidemiol [online]. 2012, vol.50, n.1. ISSN 1561-3003.

A developmental research was carried out to offer a tool for assessment of an Ophthalmology center with Milagro's Mission service implemented in Venezuela. The guide proposed included 66 criteria and indicators allowing assessment of the different dimensions. As regards structure authors took into account the characteristics of the physical plant, the availability of human resources. For the process observational guides were designed that will allow the assessment of the main activities performed by the health staff and for results we considered the worker opinions and that of the service received by patients came to services. To make operative the criteria, indicators and standards we took into account the cooperation of some experts.

Palavras-chave : Assessment; quality of medical care; ophthalmology center.