Abstract

DIAZ PINERA, Addys Ma et al. Use of medical services in a health area. Rev Cubana Hig Epidemiol [online]. 2013, vol.51, n.1, pp.27-39. ISSN 1561-3003.

Introduction: use of health services is determined not only by the need of health care in case of illness, but also by beliefs and cultural views, and above all by the complex environment in which services are rendered. Objective: present the sociodemographic characteristics and the most common conditions and symptoms in Marcio Manduley health area, municipality of Centro Habana, and describe the use of health services in the period from April to June 2010. Methods: descriptive cross-sectional study of a representative sample of the population in the area, taking into consideration the total number of households. Since the prevalence of the factor under study is unknown, the sample was maximized to a prevalence of 50%, an accuracy of 10% and a potential sample dropout rate of 10%. The sample size was 408 households. Questionnaires were given to all members of the households selected, particularly to those who had been ill in the previous 30 days and had made use of any health service. Results: data were obtained about 1 244 persons, of whom 25.1% had been ill in the previous 30 days and 17.7% had made use of formal health services. The most frequent conditions were respiratory, cardiovascular and osteoarticular. Family doctors' offices were the most common entrance door to the health care system (54.1%). Conclusions: according to our study, the factors exerting the greatest influence on the use of health services by the population are the level of perceived severity of the illness or need of medical care, and gender.

Keywords : health care services; use of medical services; accessibility; equity; medical care; non-communicable diseases.

        · abstract in Spanish     · text in Spanish     · Spanish ( pdf )