Resumen

VEGA DE LA CRUZ, Leudis Orlando  y  PEREZ PRAVIA, Milagros Caridad. Diffuse model of Information and communication maturity for confronting Covid 19. RCIM [online]. 2020, vol.12, n.2  Epub 01-Dic-2020. ISSN 1684-1859.

Information and communication are essential at a time when humanity is facing a new Coronavirus, SARS-Cov2, which has caused the pandemic called COVID-19. This new event puts tension in the health system of all countries, as well as their organizations.

The objective is to model the maturity of Information and communication in the confrontation with Covid 19. A fuzzy mathematical model was designed based on the internal control standards related to Information and Communication, supported by the Fuzzy Compensatory Logic. There is a maturity model with six states for Information and Communication in the Health System as a budgeted entity, based on four elements: Information and Communication Technology, Information System, Quality of Information, and Responsibility and Accountability Bill. It is high lightened its current need in times of confrontation with the Covid 19.

Palabras clave : Covid 19; information and communication; maturity; fuzzy compensatory logic; information and communication technology.

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