Introduction:

Mediation acquires high social significance, based on its link with the prevention and resolution of conflicts. However, the bibliographic review and the professional experience of the authors indicate that the topic is insufficiently addressed in relation to the care performance of the family doctor. The objective of the article was to assess aspects associated with this professional as a mediator in conflicts related to health.

Methods:

Qualitative research between february 2023 and june 2023 in the health area of ​​the “René Vallejo Ortiz” Teaching Polyclinic. Theoretical methods such as analysis and synthesis, historical-logical and systematization were used. In the empirical order, the review of documents and the survey of family doctors were used.

Results:

Evaluative criteria on legal, curricular, methodological and healthcare aspects linked to the topic were revealed. Assessments of preparation for mediation performance are also obtained from the family doctor's self-perception.

Discussion:

Aspects associated with the family doctor as a mediator in conflicts related to health are comprehensively assessed and a correspondence with previous studies is revealed regarding the need to optimize mediation as teaching content in medical education.

Conclusions:

It is emphasized that the mediating performance of the family doctor in conflicts related to health is not reduced to the possibilities of intervention recognized in the legal system. The relevance of the topic and the need to introduce transformations in this sense are corroborated.

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