Resumo

PEREZ MILAN., Tahymiris; LEON RAMENTOL., Cira Cecilia  e  HERNANDEZ RODRIGUEZ., Mayelín. Theoretical foundations for a quality management system in the Provincial Laboratory of Molecular Biology. Rev Hum Med [online]. 2023, vol.23, n.3  Epub 03-Dez-2023. ISSN 1727-8120.

The establishment of a quality management system is mandatory for some health institutions, among which is the Molecular Biology Laboratory. This is explicit in Regulation D 03-21, which makes compliance mandatory for laboratories. clinical trials that are based on molecular biology techniques. The objective of this text is to present the theoretical assumptions that support a study on quality management in the aforementioned laboratory. A documentary review is carried out based on articles published in the period from 2012-2022. Of the total sources consulted on the database access platforms of the cuban health information network Infomed: PubMed, Scopus, SciELo, Redalyc, and Dialnet, 33 were selected for the review considering that they addressed the topic with greater depth. The adoption of a quality management system guarantees and manages the high level of services, increases customer satisfaction and the prestige of the organization.

Palavras-chave : quality; quality in laboratories; quality management system.

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