Resumen

PEREZ-VERGARA, Ileana; CIFUENTES-LAGUNA, Ana María; VASQUEZ-GARCIA, Carolina  y  MARCELA-OCAMPO, Diana. An inventory model for a food company. Ing. Ind. [online]. 2013, vol.34, n.2, pp.227-236. ISSN 1815-5936.

The study aims to improve the current level of service to the customer (75 %) which breached the target set of 95 %. Using the scientific method, the investigation was based on a diagnosis and it was detected the lack of an inventory policy, among the main causes of failure. The demand for the product was studied and various forecasting methods were evaluated according to its performance. It was proposed a system of periodic review RS, which was considered the most appropriate, since it provides greater flexibility in its initial implementation process and monitoring, in addition to be favorable in terms of times and costs. The pilot implementation of the model (6 weeks), covered more effectively the demand of the product, which increased the level of service up to 87 %, improved earnings at $ 675,458.08 and allowed affirm the relevance of the proposal.

Palabras clave : logistics; productivity; inventory management system; reorder points; efficiency; efficacy; effectiveness.

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