SciELO - Scientific Electronic Library Online

vol.18 número1El empleo de la literatura en el aprendizaje del uso real del inglésLa comunicación intercultural entre alumnos universitarios: influencia en la formación de actitudes y valores índice de autoresíndice de materiabúsqueda de artículos
Home Pagelista alfabética de revistas  

Servicios Personalizados




  • No hay articulos citadosCitado por SciELO

Links relacionados

  • No hay articulos similaresSimilares en SciELO


Mendive. Revista de Educación

versión On-line ISSN 1815-7696


GONZALEZ REYES, Sayuris; SANCHEZ VALDES, Xiomara  y  MARTINEZ PAEZ, Javier Anulfo. The quality management in the Special Education career: a path to excellence. Rev. Mendive [online]. 2020, vol.18, n.1, pp.22-33.  Epub 02-Mar-2020. ISSN 1815-7696.

The scientific-technical development at present and its impact on Cuban society demands from the universities the constant concern to evaluate the quality of their services; l or which calls for strategic planning in correspondence with changes and social demands. The evaluation of the National Accreditation Board granted the category of Certificate to the Special Education career. Este work aims to propose a strategy for obtaining the category of Excellence in Special Education career University of Pinar del Río "Hermanos Saiz Montes de Oca". Theoretical methods were applied: historical-logical, analysis-synthesis, modeling; Empirical: documentary analysis, the survey, the Ishikawa Diagram, the SWOT Matrix and the interview; as well as statistics related to descriptive statistics. Three sample groups were intentionally selected (95 students, 31 teachers and 14 employers). This allowed the strategic planning of a group of variables to achieve superior quality results in five years (2016-2021). For which it developed the strategy with action in the short, medium and long term involving n not only the university but to employers, associations, communities, and the realization of schedules of implementation and the establishment of individual development plans of students and teachers. The continuous improvement of quality allows the evaluation culture to be considered as a long-term sustainable process, whose impact is not the evaluation itself but the system of improvement and sustainable development.

Palabras clave : Education career; strategic planning.

        · resumen en Español | Portugués     · texto en Español | Inglés     · Español ( pdf ) | Inglés ( pdf )