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Cofin Habana

versión On-line ISSN 2073-6061

Resumen

ANTUNEZ SAIZ, Vivian Isabel. Integrated Management Systems:: from the Theory to the Practice in the Enterprise System in Cuba. Cofin [online]. 2016, vol.10, n.2, pp.1-28. ISSN 2073-6061.

The theoretical conceptual base is established in the article through the analysis of the national and international experience regarding the standardized management systems. A critical assessment of the main definitions referred to the quality management system and to the management integrated system is also carried out. Its current situation is dealt with through the analysis of the statistics of certification of the Cuban Business System, as well as at international level. Among the main obtained results one can observe a comparative analysis of the integrating models, procedures, approaches and norms according to their conceptual basis, objectives, scope, structure, sector where this analysis is applied as well as the tools associated.

Palabras clave : process approach; quality management.

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