Resumen

YANEZ SARMIENTO, Mariana Marisol; YANEZ SARMIENTO, Janneth Rocio  y  MOROCHO ESPINOZA, Jessi Mariuxi. Importance of Human Resources in the Micro, Small and Medium-sized Enterprises of Ecuador. Universidad y Sociedad [online]. 2018, vol.10, n.2, pp.89-93.  Epub 02-Feb-2018. ISSN 2218-3620.

Human resources are the most important element that an organization possesses, and at the same time it is the most complex to dominate and control, since each individual that is part of an organization has very diverse criteria, thoughts and point of view. Organizational behavior is of great importance since it allows understanding the attitudes and orienting the performance of the human factor within a company, in the same way, the organizational culture contributes to foment good labor relations between the members of an organization within an organizational climate nice. For this reason, a literature review seeks to highlight the importance of a good performance of human resources to contribute to the improvement of processes and the development of more effective, timely and creative actions that promote the generation and strategies of growth within the company, thus turning human resources into a competitive factor that drives the sustained growth of MSMEs.

Palabras clave : Human resources; organizational behavior; organizational culture; competitiveness.

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