Resumo

GONZALEZ REYES, Alena; HERNANDEZ GONZALEZ, Anaisa  e  ANDRE AMPUERO, Margarita. Initial basic model of external quality for products of software. Rev cuba cienc informat [online]. 2016, vol.10, suppl.2, pp.94-113. ISSN 2227-1899.

ABSTRACT The quality of a product is not something that one adds at the end, but rather it takes care along the whole construction process. In the software this is especially certain, because it is a basically intellectual result that depends on the work of the specialized professionals. The software products are more and more complex and sophisticated. For that that, it is of vital importance the mensuration of the quality and it is necessary to define a model or standard able to evaluate the internal, external quality and in use of the software product.  In this sense, many works define proposals of the qualitative factors that influence in the quality of the software, among them the Pattern of McCall and the ISO/IEC 9126. Nevertheless, it is almost impossible to evaluate all the defined measures of quality in these models or standard. At the present time many of the organizations don't use a model or standard to evaluate the quality of the software products and they decide to evaluate some characteristics of quality. The objective of this work is to propose a model of external quality to evaluate the software products for those organizations that begin its work for the quality.

Palavras-chave : Quality Models; Quality Standards; Quality characteristics of software products.

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