Resumen

SOCARRAS RAMIREZ, Ismaray; TRUJILLO CASANOLA, Yaimí  y  VEGA PRIETO, Roexcy. The improvement of organizational processes for software devolopment projects.. Rev cuba cienc informat [online]. 2018, vol.12, n.3, pp.177-191. ISSN 2227-1899.

Software development is an activity that has an impact on all areas of society and software quality is an important factor for the application and implementation of products and their practical use. The improvement of software processes is focused on improving process maturity and, as a consequence, product quality, allowing for institutionalized and continuously improved processes. Continuous improvement involves planning, implementation and deployment of improvement opportunities, based on a comprehensive understanding of the current strengths and weaknesses of the processes. This paper refers to the difficulties organizations face in ensuring that continuous improvement efforts throughout the organization are properly managed and implemented. It describes organizational process improvement in the development of the software obtained from the analysis of the Integrated Capability and Maturity Model, the Brazilian Process Improvement Model (MPS.Br) as well as the experience of experts from the University of Informatics Sciences. The proposal contains a set of policies, roles, sub-processes, activities, artifacts, checklists and indicators that describe the process for its institutionalization. The implementation of the process facilitates the continuous improvement of good practices based on the opportunities identified in the existing processes. It obtained positive criteria for its applicability from experts and evaluators.

Palabras clave : improvement; opportunities; organization; processes; software.

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