Resumo

BUSTAMANTE GARCIA, Shonerly; VALLES CORAL, Miguel Angel  e  LEVANO RODRIGUEZ, Dany. Factors that contribute to the loss of information in organizations. Rev cuba cienc informat [online]. 2020, vol.14, n.3, pp.148-164.  Epub 01-Set-2020. ISSN 2227-1899.

Safeguarding the information is to guarantee its integrity, confidentiality and availability, but in some cases these characteristics are compromised. The objective of the review was to identify the factors that contribute to the loss of information in organizations. For its development, we carried out a search for scientific articles published in journals indexed to databases such as Latindex, Scielo, Ebsco and Scopus between the years 2016 and 2020. The review allowed identifying factors such as human resources given by employees, former employees and people outside the organization; in addition to budget factors; the organization's little knowledge of information security issues; natural disasters and malicious agents. We concluded that these factors affect the image and the stability of the organization, causing economic and information losses, which can even lead them to close their operations.

Palavras-chave : factors; security; lost; information.

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