Resumo

LUGO GARCIA, José Alejandro et al. Automatic calculation of indicators as a decision support technique in the National Health System. Rev. cuba. inf. cienc. salud [online]. 2013, vol.24, n.4, pp.472-481. ISSN 2307-2113.

The control and monitoring of projects through management indicators is a fundamental practice as decision support technique. However, the time taken to obtain these indicators in projects of the National Healthcare System is high because the originating data are scattered, poorly structured and are subjectively and manually collected, causing delays in corrective and preventive actions. The aim of the paper is to show an automation process for the calculation of management indicators in an organization integrated into an informatics tool of project management, with potential applications by the National Healthcare System in the control and monitoring of their projects. The application of the proposal in the National Healthcare System could be valuable as decision support technique during the surveillance and guidance of sector goals.

Palavras-chave : automation; management indicators; decision support technique; projects.

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