<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1727-8120</journal-id>
<journal-title><![CDATA[Humanidades Médicas]]></journal-title>
<abbrev-journal-title><![CDATA[Rev Hum Med]]></abbrev-journal-title>
<issn>1727-8120</issn>
<publisher>
<publisher-name><![CDATA[Centro para el Desarrollo de las Ciencias Sociales y Humanísticas en Salud]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1727-81202019000100131</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Dimensiones organizacionales que afectan la implementación del sistema de calidad en el Centro de Inmunología y Productos Biológicos]]></article-title>
<article-title xml:lang="en"><![CDATA[Dimensions that affect implementation of the quality system in the Center of Immunology and Biological Products]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[León Ramentol]]></surname>
<given-names><![CDATA[Cira Cecilia]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Betancourt-Bethencourt]]></surname>
<given-names><![CDATA[José Aureliano]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Ciencias Médicas de Camagüey CENIPBI ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Cuba</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>04</month>
<year>2019</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>04</month>
<year>2019</year>
</pub-date>
<volume>19</volume>
<numero>1</numero>
<fpage>131</fpage>
<lpage>143</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S1727-81202019000100131&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S1727-81202019000100131&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S1727-81202019000100131&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN  Introducción: la implementación del sistema de gestión de la calidad en el Centro de Inmunología y Productos Biológicos no ha producido los resultados esperados. Objetivo: exponer factores que afectan la implementación del mismo.  Métodos: se realizó un estudio descriptivo exploratorio a través de encuesta de enero a mayo de 2018 en el Centro de Inmunología y Productos Biológicos de la Universidad de Ciencias Médicas Carlos J. Finlay de Camagüey, Cuba. El universo de las personas involucradas fue de 31, a estos se les realizó un cuestionario de 16 preguntas estructuradas. Esta encuesta fue analizada con los métodos test re-test y Alpha de Cronbach.  Resultados: las respuestas a la encuesta reflejaron que no se ha logrado integrar en el sistema de gestión de la calidad a todas las actividades del centro, no se logra la motivación intrínseca y extrínseca para su implementación, se evidenció liderazgo de ordeno y mando, persistía la opinión de que con los manuales de organización y una estructura jerarquizada se lograrían los resultados esperados, los directivos no aportan todo su potencial a este trabajo, los beneficiarios no se han convertido en participantes ni han constituido redes rizomas con alta comunicación entre sí y estilo de trabajo auto-organizado y no se han sistematizado actividades participativas en busca de consenso de equipo.  Conclusiones: se identificaron factores que afectan la implementación del sistema de gestión de la calidad y se propone un cambio de paradigma hacia la integración de saberes para lograr de manera sustentable los cambios deseados.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT  Introduction: The implementation of the system of management of the quality in the Center of Immunology and Biological Products has not produced the expected results. Target: to exhibit factors that affect the implementation of the system.  Methods: An exploratory descriptive study was carried out through a survey from January until May, 2018 in the Center of Immunology and Biological Products of the University of Medical Sciences of Camagüey, Cuba. The universe shaped by 31 persons to whom there was applied a survey, which was analyzed by the methods of test re-test and Alpha of Cronbach.  Results: The answers to the survey reflected that all the activities of the center have not been integrated to the system of management of the quality, the intrinsic and extrinsic motivation is not achieved for its implementation. It was demonstrated leadership of order and control and it persisted the opinion that with the manuals of organization and a hierarchical structure would achieve the expected results. The managers do not contribute all their potential to this work, the beneficiaries neither have turned into participants nor have constituted networks rhizome with high communication among themselves and style of self-organized work and participative activities have not been systematized in search of team consensus.  Discussion: There were identified factors that affect the implementation of the system of management of the quality and a change of paradigm is proposed towards the knowledge integration to achieve sustainably the wished changes.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Control de la calidad]]></kwd>
<kwd lng="es"><![CDATA[organización y administración]]></kwd>
<kwd lng="es"><![CDATA[conocimiento]]></kwd>
<kwd lng="es"><![CDATA[liderazgo]]></kwd>
<kwd lng="es"><![CDATA[administración sistémica]]></kwd>
<kwd lng="en"><![CDATA[Control of the quality]]></kwd>
<kwd lng="en"><![CDATA[administration]]></kwd>
<kwd lng="en"><![CDATA[leadership]]></kwd>
</kwd-group>
</article-meta>
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<surname><![CDATA[Hernández-Lemus]]></surname>
<given-names><![CDATA[E]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Health Systems as Complex Systems]]></article-title>
<source><![CDATA[American Journal of Operations Research]]></source>
<year>2013</year>
<volume>3</volume>
</nlm-citation>
</ref>
</ref-list>
</back>
</article>
