<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2308-0132</journal-id>
<journal-title><![CDATA[Revista Estudios del Desarrollo Social: Cuba y América Latina ]]></journal-title>
<abbrev-journal-title><![CDATA[Estudios del Desarrollo Social]]></abbrev-journal-title>
<issn>2308-0132</issn>
<publisher>
<publisher-name><![CDATA[Facultad Latinoamericana de Ciencias Sociales, Programa Cuba]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2308-01322022000100025</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[La gestión del capital intelectual en la banca comercial camagüeyana]]></article-title>
<article-title xml:lang="en"><![CDATA[The Management of Intellectual Capital in Camagüey Commercial Banking]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Gálvez Fernández]]></surname>
<given-names><![CDATA[Anisabel Regla]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Borrás Atienzar]]></surname>
<given-names><![CDATA[Francisco Fidel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Abadía Lugo]]></surname>
<given-names><![CDATA[José Ramón]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Camagüey  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad de La Habana  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Cuba</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>04</month>
<year>2022</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>04</month>
<year>2022</year>
</pub-date>
<volume>10</volume>
<numero>1</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S2308-01322022000100025&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S2308-01322022000100025&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S2308-01322022000100025&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN El estudio que se presenta determina las principales limitantes de la gestión del capital intelectual en la banca comercial camagüeyana. Es una investigación exploratoria de enfoque mixto, donde se aplica la metodología de enfoque lógico-metodológico. Se seleccionaron expertos, especialistas y clientes mediante el coeficiente de competencia, el muestreo de juicio y el muestreo sistemático, respectivamente. Los principales resultados obtenidos, a partir de la triangulación de los datos por las tres fuentes estudiadas, fundamentan la existencia de siete limitantes de la gestión del capital intelectual en la banca camagüeyana. Se concluye con el reconocimiento de un grupo de limitaciones en el tratamiento de este importante intangible a nivel nacional e internacional, y se identifican la falta de motivación y especialización de los profesionales, la pobre comunicación con los clientes y los problemas con la infraestructura en las sucursales bancarias como los más representativos en Camagüey.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT The study presented determines the main limitations of the management of intellectual capital in commercial banking in Camagüey. It&#8217;s exploratory research with a mixed approach, with assume the logical-methodological approach methodology. There was selected experts, specialists and clients by means of the coefficient of competence, judgment sampling and systematic sampling respectively. The main results obtained from the triangulation of the data by the three sources studied support the existence of seven limitations in the management of intellectual capital in Camagüey banking. It concludes by recognizing a group of limitations in the treatment of this important intangible at national and international level, and the lack of motivation and specialization of professionals, poor communication with clients and problems with the infrastructure in bank branches such as the most representative in Camagüey.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[capital intelectual]]></kwd>
<kwd lng="es"><![CDATA[gestión]]></kwd>
<kwd lng="es"><![CDATA[limitantes]]></kwd>
<kwd lng="es"><![CDATA[banca]]></kwd>
<kwd lng="es"><![CDATA[intangibles]]></kwd>
<kwd lng="en"><![CDATA[intellectual capital]]></kwd>
<kwd lng="en"><![CDATA[management]]></kwd>
<kwd lng="en"><![CDATA[limitations]]></kwd>
<kwd lng="en"><![CDATA[banking]]></kwd>
<kwd lng="en"><![CDATA[intangibles]]></kwd>
</kwd-group>
</article-meta>
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