<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1815-5936</journal-id>
<journal-title><![CDATA[Ingeniería Industrial]]></journal-title>
<abbrev-journal-title><![CDATA[Ing. Ind.]]></abbrev-journal-title>
<issn>1815-5936</issn>
<publisher>
<publisher-name><![CDATA[Facultad de Ingeniería Industrial, Instituto Superior Politécnico José Antonio Echeverría, Cujae.]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1815-59362019000100067</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Integración del sistema de dirección con enfoque de arquitectura empresarial en una empresa de comunicaciones]]></article-title>
<article-title xml:lang="en"><![CDATA[Integration of management system with enterprise architecture approach in a communications enterprise]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Malleuve-Martínez]]></surname>
<given-names><![CDATA[Annette]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Ramos-Díaz]]></surname>
<given-names><![CDATA[Vivian Cristina]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Alfonso-Robaina]]></surname>
<given-names><![CDATA[Daniel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Tecnológica de La Habana José Antonio Echeverría  ]]></institution>
<addr-line><![CDATA[ La Habana]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Empresa de Telecomunicaciones de Cuba Sociedad Anónima  ]]></institution>
<addr-line><![CDATA[ La Habana]]></addr-line>
<country>Cuba</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>04</month>
<year>2019</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>04</month>
<year>2019</year>
</pub-date>
<volume>40</volume>
<numero>1</numero>
<fpage>67</fpage>
<lpage>77</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S1815-59362019000100067&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S1815-59362019000100067&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S1815-59362019000100067&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN Las organizaciones que aplican Arquitectura Empresarial (AE) reflejan mejoras y beneficios en sus procesos clave cuando alinean la gestión de las dimensiones generales de la AE (aplicaciones, información, procesos y tecnología) a sus objetivos estratégicos. La presente investigación se realiza en una empresa cubana del sector de las comunicaciones, cuya misión consiste en brindar servicios de elaboración de proyectos técnicos y ejecutar la construcción, remodelación y el montaje de obras civiles y tecnológicas. Como resultado de estudios precedentes, se ha comprobado la existencia de factores internos y externos que influyen negativamente en el adecuado desempeño de los procesos fundamentales de la empresa y limitan el alcance de los objetivos estratégicos. Por tal motivo, se propone realizar un diagnóstico estratégico que permita identificar los principales problemas desde la perspectiva de la AE, trazando a su vez un plan de acciones de mejora que permita la erradicación de los mismos.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT Organizations that apply enterprise architecture reflect improvements and benefits in their key processes when they align the management of the general dimensions of the EA (applications, information, processes and technology) to their strategic objectives. The present investigation is carried out in a Cuban company of the communications sector, whose mission is to provide services for the elaboration of technical projects and to execute the construction, remodeling and assembly of civil and technological works. As a result of previous studies, the existence of internal and external factors that negatively influence the adequate performance of the fundamental processes of the company and limit the scope of the strategic objectives has been proven. For this reason, it is proposed to carry out a strategic diagnosis to identify the main problems from the perspective of the EA, drawing in turn a plan of improvement actions that will allow their eradication.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[arquitectura empresarial]]></kwd>
<kwd lng="es"><![CDATA[integración del sistema de dirección]]></kwd>
<kwd lng="es"><![CDATA[estrategia]]></kwd>
<kwd lng="en"><![CDATA[enterprise architecture]]></kwd>
<kwd lng="en"><![CDATA[management integration system]]></kwd>
<kwd lng="en"><![CDATA[strategy]]></kwd>
</kwd-group>
</article-meta>
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