<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2073-6061</journal-id>
<journal-title><![CDATA[Cofin Habana]]></journal-title>
<abbrev-journal-title><![CDATA[Cofin]]></abbrev-journal-title>
<issn>2073-6061</issn>
<publisher>
<publisher-name><![CDATA[Editorial UH]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2073-60612021000200017</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Determinación de variables claves en una organización de servicios públicos]]></article-title>
<article-title xml:lang="en"><![CDATA[Determination of Key Variables in an Organization of Public Services]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Martínez Caballero]]></surname>
<given-names><![CDATA[Daymí]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[González González]]></surname>
<given-names><![CDATA[Adrian]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[González González]]></surname>
<given-names><![CDATA[Aleida]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Cazanave Macías]]></surname>
<given-names><![CDATA[Joiselen]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Tecnológica de La Habana José Antonio Echeverría  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Cuba</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2021</year>
</pub-date>
<volume>15</volume>
<numero>2</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S2073-60612021000200017&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S2073-60612021000200017&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S2073-60612021000200017&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN El presente artículo propone un procedimiento basado en el análisis estructural para determinar las variables claves que deben manejarse en la mejora de la gestión organizacional. Este se aplicó en una organización de servicios públicos sin fines de lucro y se obtuvieron como resultado las variables organizacionales consideradas como factores del éxito, sus interrelaciones y posicionamientos. La precisión de estos factores conduce a un mejor ajuste de componentes organizacionales, tales como objetivos, estrategias, procesos, riesgos e indicadores para adaptar el funcionamiento del sistema a los cambios del entorno.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT This article proposes a procedure based on structural analysis to determine the key variables to be managed in the improvement of organizational management. This was applied in a non-profit public service organization and the results obtained were the organizational variables considered as success factors, their interrelationships and positionings. The precision of these factors leads to a better adjustment of organizational components such as objectives, strategies, processes, risks and indicators to adapt the functioning of the system to changes in the environment.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[análisis estructural]]></kwd>
<kwd lng="es"><![CDATA[gestión organizacional]]></kwd>
<kwd lng="es"><![CDATA[MICMAC.]]></kwd>
<kwd lng="en"><![CDATA[structural analysis]]></kwd>
<kwd lng="en"><![CDATA[organizational management]]></kwd>
<kwd lng="en"><![CDATA[MICMAC.]]></kwd>
</kwd-group>
</article-meta>
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