<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2218-3620</journal-id>
<journal-title><![CDATA[Revista Universidad y Sociedad]]></journal-title>
<abbrev-journal-title><![CDATA[Universidad y Sociedad]]></abbrev-journal-title>
<issn>2218-3620</issn>
<publisher>
<publisher-name><![CDATA[Editorial "Universo Sur"]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2218-36202021000100219</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Riesgos en el uso de Whatsapp: sobrecarga y desgaste profesional en docentes universitarios]]></article-title>
<article-title xml:lang="en"><![CDATA[Risks of using Whatsapp: work overload and professional burnout in university teachers]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Lozada Núñez]]></surname>
<given-names><![CDATA[Dayana]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Paredes Santiago]]></surname>
<given-names><![CDATA[Maritza]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Viloria Marín]]></surname>
<given-names><![CDATA[Hermes]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Rivadeneira Rivadeneira]]></surname>
<given-names><![CDATA[Denisse Elizabeth]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Guayaquil  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Ecuador</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>02</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>02</month>
<year>2021</year>
</pub-date>
<volume>13</volume>
<numero>1</numero>
<fpage>219</fpage>
<lpage>226</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S2218-36202021000100219&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S2218-36202021000100219&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S2218-36202021000100219&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN El uso inadecuado de la aplicación de mensajería instantánea WhatsApp tiene efectos perjudiciales para la salud de los empleados. La investigación se realizó en la Universidad de Guayaquil en el Ecuador. El objetivo de esta investigación es demostrar la relación entre el uso inadecuado de WhatsApp en la comunicación laboral, la sobrecarga de trabajo y el síndrome de desgaste profesional en los docentes universitarios. Este estudio sigue un enfoque cuantitativo mediante una metodología descriptiva, correlacional y de carácter transversal. Mediante la recopilación de información, a través de un cuestionario respondido por un total de 305 docentes, se pudo comprobar las hipótesis de investigación planteadas. Los resultados confirman una asociación significativa entre el uso inadecuado de WhatsApp en la comunicación laboral y la sobrecarga de trabajo. En segundo lugar, se confirma la relación entre los niveles de sobrecarga laboral que perciben los docentes y el síndrome de desgaste profesional. Estos resultados enfatizan en la importancia de lograr una comunicación efectiva mediante el uso de las aplicaciones tecnológicas debido a las posibles consecuencias negativas que se manifiestan en el ámbito institucional y en particular, para la salud de los docentes en esta Institución de Educación Superior en el Ecuador.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT Inappropriate use of WhatsApp messaging application has harmful effects on the health of employees. This research was conducted at the University of Guayaquil in Ecuador. The objective of this research is to demonstrate the relationship between inappropriate use of WhatsApp in work communication and work overload and professional burnout syndrome in university teachers. This study follows a quantitative approach through a descriptive, correlational and cross-sectional methodology. From the information collected, by means of a questionnaire answered by a total of 305 teachers, it was possible to verify the research hypotheses put forth in this work. The results confirm a significant association between the inappropriate use of WhatsApp in work communication and work overload. Secondly, the relationship between the levels of work overload perceived by teachers and professional burnout syndrome is confirmed. These results emphasize on the importance of using technological applications to achieve effective communication, the lack of which may have negative consequences that are manifested in the institutional environment and in particular, in the health of Higher Education teachers of this Institution in Ecuador.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[WhatsApp]]></kwd>
<kwd lng="es"><![CDATA[redes sociales]]></kwd>
<kwd lng="es"><![CDATA[comunicación laboral]]></kwd>
<kwd lng="es"><![CDATA[sobrecarga de trabajo]]></kwd>
<kwd lng="es"><![CDATA[desgaste profesional]]></kwd>
<kwd lng="es"><![CDATA[estrés laboral]]></kwd>
<kwd lng="en"><![CDATA[WhatsApp]]></kwd>
<kwd lng="en"><![CDATA[social networks]]></kwd>
<kwd lng="en"><![CDATA[work communication]]></kwd>
<kwd lng="en"><![CDATA[work exhaustion]]></kwd>
<kwd lng="en"><![CDATA[burnout]]></kwd>
<kwd lng="en"><![CDATA[stress]]></kwd>
</kwd-group>
</article-meta>
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