<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2227-1899</journal-id>
<journal-title><![CDATA[Revista Cubana de Ciencias Informáticas]]></journal-title>
<abbrev-journal-title><![CDATA[Rev cuba cienc informat]]></abbrev-journal-title>
<issn>2227-1899</issn>
<publisher>
<publisher-name><![CDATA[Editorial Ediciones Futuro]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2227-18992019000100127</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Revisión sobre directrices prácticas para la calidad del modelado de procesos de negocio]]></article-title>
<article-title xml:lang="en"><![CDATA[Review of practical guidelines for the quality of business process modeling]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Rojas Grass]]></surname>
<given-names><![CDATA[Olga Yarisbel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Silega Martínez]]></surname>
<given-names><![CDATA[Nemury]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Sánchez Palmero]]></surname>
<given-names><![CDATA[Miguel Angel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de las Ciencias Informáticas Facultad 3 CEIGE]]></institution>
<addr-line><![CDATA[ La Habana]]></addr-line>
<country>Cuba</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>03</month>
<year>2019</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>03</month>
<year>2019</year>
</pub-date>
<volume>13</volume>
<numero>1</numero>
<fpage>127</fpage>
<lpage>142</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S2227-18992019000100127&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S2227-18992019000100127&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S2227-18992019000100127&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN Las organizaciones se enfrentan a procesos cada vez más grandes y complejos, los modelos de procesos son clave para facilitar el entendimiento de los procesos en las organizaciones y en el diseño de sistemas de información. La etapa de modelado del negocio es crucial en el proceso de desarrollo de software debido a que los errores en el modelado pueden generar nefastas consecuencias en la calidad de un sistema. Considerando estos elementos, en este trabajo se realizó una revisión en la literatura científica sobre el modelado de procesos de negocio y su calidad, siguiendo una metodología definida previamente. Se obtuvo como resultado que la tendencia en la comunidad científica está en la definición de directrices prácticas para el modelado de procesos de negocio que mejoran la comprensibilidad de los modelos. Estas directrices están enfocadas en mejorar estructuralmente los modelos para que sean más comprensibles. La utilización de un lenguaje de modelado no asegura que los modelos que se obtienen cuenten con características de calidad deseables, sino que además es vital contar con herramientas que permitan verificar que los modelos satisfagan adecuadamente las construcciones del lenguaje, incluyendo la utilización de directrices para el modelado y restricciones del dominio que pueden ser representadas a través de ontologías.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT Organizations are faced with increasingly large and complex processes, the process models are key to facilitate the understanding of processes in organizations and in the design of information systems. The stage of modeling the business is crucial in the software development process because errors in modeling can have harmful consequences on the quality of the system. Considering these elements, in this work a review is made in the scientific literature about the business processes modeling and their quality, following a previously defined methodology. It is obtained as a result that the tendency in the scientific community is in the definition of practical guidelines for the business processes modeling that improve the comprehensibility of the models. These guidelines are focused on structurally improving the models to make them more understandable. The use of a modeling language does not ensure that the models that are obtained have desirable quality characteristics, but it is also vital to have tools to verify that the models adequately meet the language constructions including the use of guidelines for modeling and domain restrictions that can be represented through ontologies.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[calidad]]></kwd>
<kwd lng="es"><![CDATA[directrices prácticas]]></kwd>
<kwd lng="es"><![CDATA[modelado de procesos de negocio]]></kwd>
<kwd lng="es"><![CDATA[ontología]]></kwd>
<kwd lng="en"><![CDATA[business process modeling]]></kwd>
<kwd lng="en"><![CDATA[ontology]]></kwd>
<kwd lng="en"><![CDATA[practical guidelines]]></kwd>
<kwd lng="en"><![CDATA[quality]]></kwd>
</kwd-group>
</article-meta>
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