<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2227-1899</journal-id>
<journal-title><![CDATA[Revista Cubana de Ciencias Informáticas]]></journal-title>
<abbrev-journal-title><![CDATA[RCCI]]></abbrev-journal-title>
<issn>2227-1899</issn>
<publisher>
<publisher-name><![CDATA[Editorial Ediciones Futuro]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2227-18992022000400035</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[Case-based reasoning for proposing recommendations in software process improvement]]></article-title>
<article-title xml:lang="es"><![CDATA[Razonamiento basado en casos para la propuesta de recomendaciones en la mejora de procesos de software]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Socarras Peña]]></surname>
<given-names><![CDATA[Reisbel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Garcia Rodríguez]]></surname>
<given-names><![CDATA[Ana Marys]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Zamora Fernández]]></surname>
<given-names><![CDATA[Lázaro Franklyn]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[León de la O]]></surname>
<given-names><![CDATA[Dulce María]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Trujillo Casañola]]></surname>
<given-names><![CDATA[Yaimí]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de las Ciencias Informáticas Facultad 3 ]]></institution>
<addr-line><![CDATA[ La Habana]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad de las Ciencias Informáticas Facultad 3 ]]></institution>
<addr-line><![CDATA[ La Habana]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad de las Ciencias Informáticas Facultad 3 ]]></institution>
<addr-line><![CDATA[ La Habana]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af4">
<institution><![CDATA[,Tecnológico Nacional de México Campus Villahermosa ]]></institution>
<addr-line><![CDATA[ Tabasco]]></addr-line>
<country>México</country>
</aff>
<aff id="Af5">
<institution><![CDATA[,Universidad de las Ciencias Informáticas Facultad 4 ]]></institution>
<addr-line><![CDATA[ La Habana]]></addr-line>
<country>Cuba</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2022</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2022</year>
</pub-date>
<volume>16</volume>
<numero>4</numero>
<fpage>35</fpage>
<lpage>47</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S2227-18992022000400035&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S2227-18992022000400035&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S2227-18992022000400035&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT Software Process Improvement has as its mission to increase the performance and usefulness of the processes. Its essence lies in the application of Good Practices that favor the continuous improvement of processes in the development of software products and services. Several researches insist on the need to reuse the previous experiences of the organizations considering the critical factors that influence the success of process improvement. However, there is much dispersion on how to implement these Best Practices for a successful process improvement. In addition, the reuse of experiences is essential to support decision making, so it is relevant to define recommendations to guide the implementation of Good Practices, based on the results obtained by other organizations that have previously initiated an improvement process. This research proposes a tool based on the reuse of experiences that, taking as a reference the Critical Success Factors in Software Process Improvement, recommends actions to execute the Good Practices in the organization. For this purpose, a computerized system is conceived, based on Case-Based Reasoning, which offers Recommendations for the application of Good Practices with a view to improvement. For the validation of the results, scientific methods are used that converge in a high customer satisfaction with the proposal.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN La Mejora de Procesos de Software tiene como cometido a incrementar el rendimiento y utilidad de los procesos. Su esencia radica en la aplicación de Buenas Prácticas que favorezcan la mejora continua de los procesos en el desarrollo de productos y servicios de software. Diversas investigaciones insisten en la necesidad de reutilizar las experiencias previas de las organizaciones considerando los factores críticos que influyen en el éxito de la mejora de procesos. Sin embargo, se refleja mucha dispersión respecto al cómo ejecutar estas Buenas Prácticas para una mejora de procesos exitosa. Además, se considera esencial la reutilización de experiencias para apoyar la toma de decisiones, es por ello que resulta pertinente la definición de Recomendaciones que guíen la aplicación de las Buenas Prácticas, en base a los resultados obtenidos por otras organizaciones que han iniciado previamente un proceso de mejora. La presente investigación propone una herramienta basada en la reutilización de experiencias que, tomando como referencia los Factores Críticos de Éxito en la Mejora de Procesos de Software, recomienda acciones para ejecutar las Buenas Prácticas en la organización. Para ello se concibe un sistema informático, que, empleando Razonamiento Basado en Casos, ofrece Recomendaciones para aplicar las Buenas Prácticas con vista a la mejora. Para la validación de los resultados, se emplean métodos que convergen en una alta satisfacción de los clientes con la propuesta.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[Case-Based Reasoning]]></kwd>
<kwd lng="en"><![CDATA[Critical Success Factors]]></kwd>
<kwd lng="en"><![CDATA[Good Practices]]></kwd>
<kwd lng="en"><![CDATA[Recommendations]]></kwd>
<kwd lng="en"><![CDATA[Software Process Improvement]]></kwd>
<kwd lng="es"><![CDATA[Buenas Prácticas]]></kwd>
<kwd lng="es"><![CDATA[Mejora de Procesos de Software]]></kwd>
<kwd lng="es"><![CDATA[Razonamiento Basado en Casos]]></kwd>
<kwd lng="es"><![CDATA[Recomendaciones]]></kwd>
<kwd lng="es"><![CDATA[Factores Críticos de Éxito]]></kwd>
</kwd-group>
</article-meta>
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<conf-name><![CDATA[ Iop Conference Series: Earth And Environmental Science, 012163]]></conf-name>
<conf-loc> </conf-loc>
<page-range>1755-315</page-range></nlm-citation>
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</back>
</article>
