<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2306-9155</journal-id>
<journal-title><![CDATA[Retos de la Dirección]]></journal-title>
<abbrev-journal-title><![CDATA[Rev retos]]></abbrev-journal-title>
<issn>2306-9155</issn>
<publisher>
<publisher-name><![CDATA[Centro de Estudios de Dirección Empresarial Territorial de la Universidad de Camagüey Ignacio Agramonte Loynaz]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2306-91552021000200060</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Cuadro de mando integral para gestión del mantenimiento con enfoque sostenible en industrias del plástico]]></article-title>
<article-title xml:lang="en"><![CDATA[Balanced Scorecard Based on a Sustainable Approach to Maintenance Management in the Plastic Industry]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Pérez Pérez]]></surname>
<given-names><![CDATA[Márian]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Pérez Rodríguez]]></surname>
<given-names><![CDATA[Ángel Tomás]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[de la Paz Martínez]]></surname>
<given-names><![CDATA[Estrella María]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Holguín Facultad de Ciencias Empresariales y Administración Departamento de Ingeniería Industrial]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad de Holguín Facultad de Ciencias Naturales y Agropecuarias Departamento de Química]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad Central Marta Abreu de Las Villas Departamento de Educación de Postgrado ]]></institution>
<addr-line><![CDATA[Santa Clara ]]></addr-line>
<country>Cuba</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>08</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>08</month>
<year>2021</year>
</pub-date>
<volume>15</volume>
<numero>2</numero>
<fpage>60</fpage>
<lpage>80</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S2306-91552021000200060&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S2306-91552021000200060&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S2306-91552021000200060&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN  Objetivo: Lograr el alineamiento estratégico y la mejora continua de la gestión del mantenimiento con enfoque sostenible a través del desarrollo de un cuadro de mando integral en la industria del plástico en Cuba.  Métodos y técnicas:  Métodos teóricos: análisis y síntesis de los conceptos sobre gestión de mantenimiento con enfoque sostenible y el sistémico estructural funcional, para abordar las cualidades de este tipo de gestión. Métodos empíricos: revisión documental de las definiciones analizadas, encuestas y entrevistas. Método matemático: proceso de análisis jerárquico para el diseño del indicador que permita medir la sostenibilidad del mantenimiento.  Principales resultados:  Se realizó el diseño de un procedimiento y se propuso un indicador para evaluar la sostenibilidad del mantenimiento basado en el proceso analítico jerárquico para este tipo de industria.  Conclusiones: Se demostró la necesidad del diseño de un procedimiento para la industria del plástico que permita alinear los objetivos de la gestión del mantenimiento con enfoque sostenible, con la de la organización a través de un cuadro de mando integral. Permite evaluar de forma efectiva la sostenibilidad de este tipo de gestión y su impacto en los grupos de interés y la sociedad.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT  Aim:  To achieve strategic alignment and continuous improvement of maintenance management based on a sustainable approach, by designing balanced scorecards in the Cuban plastic industry.  Methods and techniques:  Theoretical methods: analysis and synthesis of the concepts of maintenance management based on a sustainable approach; the functional structural systemic method was used to deal with the qualities of this type of management. Empirical methods: document review of definitions analyzed, surveys, and interviews. Mathematical method: Hierarchical analytical process was used to design an indicator that enables measurement of maintenance sustainability.  Main results:  A procedure was designed, and an indicator was suggested for evaluation of maintenance sustainability, based on hierarchical analytical process for this type of industry.  Conclusions: The need to design a procedure that allows for matching the objectives of maintenance management using a sustainable approach, to those of the organization, through a balanced scorecard in the plastic industry, was demonstrated. It ensures effective evaluation of sustainability of this type of management, and its impact on stakeholders and society.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[cuadro de mando integral]]></kwd>
<kwd lng="es"><![CDATA[enfoque sostenible]]></kwd>
<kwd lng="es"><![CDATA[gestión del mantenimiento]]></kwd>
<kwd lng="es"><![CDATA[industria del plástico]]></kwd>
<kwd lng="es"><![CDATA[procedimiento]]></kwd>
<kwd lng="es"><![CDATA[proceso analítico jerárquico]]></kwd>
<kwd lng="en"><![CDATA[balanced scorecard]]></kwd>
<kwd lng="en"><![CDATA[sustainable approach]]></kwd>
<kwd lng="en"><![CDATA[maintenance management]]></kwd>
<kwd lng="en"><![CDATA[plastic industry]]></kwd>
<kwd lng="en"><![CDATA[procedure]]></kwd>
<kwd lng="en"><![CDATA[hierarchical analytical process.]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Amrina]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Yulianto]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Kamil]]></surname>
<given-names><![CDATA[I]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Fuzzy Multi Criteria Approach for Sustainable Maintenance Evaluation in Rubber Industry]]></article-title>
<source><![CDATA[Procedia Manufacturing]]></source>
<year>2019</year>
<volume>33</volume>
<page-range>538-45</page-range></nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cárdenas]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Hernández]]></surname>
<given-names><![CDATA[R]]></given-names>
</name>
</person-group>
<source><![CDATA[El mantenimiento industrial en Cuba y su importancia actual]]></source>
<year>2018</year>
</nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Castro]]></surname>
<given-names><![CDATA[Y]]></given-names>
</name>
</person-group>
<source><![CDATA[Los puntos sobre las íes de la industria]]></source>
<year>2016</year>
</nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Franciosi]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Voisin]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Miranda]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Riemma]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Iung]]></surname>
<given-names><![CDATA[B]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Measuring maintenance impacts on sustainability of manufacturing industries: from a systematic literature review to a framework proposal]]></article-title>
<source><![CDATA[Journal of Cleaner Production]]></source>
<year>2020</year>
<volume>260</volume>
<page-range>1-19</page-range></nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Galar]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Parida]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Kumar]]></surname>
<given-names><![CDATA[U.]]></given-names>
</name>
<name>
<surname><![CDATA[Stenström]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Berges]]></surname>
<given-names><![CDATA[L]]></given-names>
</name>
</person-group>
<source><![CDATA[Maintenance metrics: A hierarchical model of balanced scorecard]]></source>
<year>2011</year>
<conf-name><![CDATA[ International Conference on Quality and Reliability]]></conf-name>
<conf-loc>Bangkok, Thailand </conf-loc>
</nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gutiérrez]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Santis]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Martínez]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
<name>
<surname><![CDATA[Villamizar]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Modelo de indicadores para evaluar estratégicamente la gestión de activos de I + D a partir de la técnica Proceso de Jerarquía Analítica]]></article-title>
<source><![CDATA[Espacios]]></source>
<year>2019</year>
<volume>40</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>7-29</page-range></nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hami]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
<name>
<surname><![CDATA[Shafie]]></surname>
<given-names><![CDATA[S. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Omar]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Ibrahim]]></surname>
<given-names><![CDATA[Y. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Sabah]]></surname>
<given-names><![CDATA[A. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Mohd]]></surname>
<given-names><![CDATA[R. M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A Review of Sustainable Maintenance in the Manufacturing Companies]]></article-title>
<source><![CDATA[International Journal of Supply Chain Management]]></source>
<year>2020</year>
<volume>9</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>935-44</page-range></nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hasan]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Beshara]]></surname>
<given-names><![CDATA[I]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Sustainable Maintenance Model for Infrastructure in Egypt]]></article-title>
<source><![CDATA[International Journal of Civil and Environmental Engineering]]></source>
<year>2020</year>
<volume>14</volume>
<numero>7</numero>
<issue>7</issue>
<page-range>207-14</page-range></nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hennequin]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Ramírez]]></surname>
<given-names><![CDATA[L. M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Fuzzy model of a joint maintenance and production control under sustainability constraints]]></article-title>
<source><![CDATA[IFAC-PapersOnLine]]></source>
<year>2016</year>
<volume>49</volume>
<numero>12</numero>
<issue>12</issue>
<page-range>1216-21</page-range></nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ighravwe]]></surname>
<given-names><![CDATA[D. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Oke]]></surname>
<given-names><![CDATA[S. A]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Ranking maintenance strategies for sustainable maintenance plan in manufacturing systems using fuzzy axiomatic design principle and fuzzy-TOPSIS]]></article-title>
<source><![CDATA[Journal of Manufacturing Technology Management]]></source>
<year>2017</year>
<volume>8</volume>
<numero>7</numero>
<issue>7</issue>
<page-range>961-92</page-range></nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Jasiulewicz-Kaczmarek]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Identification of maintenance factors influencing the development of sustainable production processes - a pilot study]]></article-title>
<source><![CDATA[IOP Conference Series Materials Science and Engineering]]></source>
<year>2018</year>
<volume>400</volume>
<numero>6</numero>
<issue>6</issue>
<page-range>1-16</page-range></nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Jasiulewicz-Kaczmarek]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[&#379;ywica]]></surname>
<given-names><![CDATA[P]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The concept of maintenance sustainability performance assessment by integrating balanced scorecard with non-additive fuzzy integral]]></article-title>
<source><![CDATA[Maintenance and Reliability]]></source>
<year>2018</year>
<volume>20</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>649-60</page-range></nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kaplan]]></surname>
<given-names><![CDATA[R. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Norton]]></surname>
<given-names><![CDATA[D. P]]></given-names>
</name>
</person-group>
<source><![CDATA[El cuadro de mando integral: The balanced scorecard]]></source>
<year>2016</year>
<edition>3ra</edition>
<publisher-loc><![CDATA[Barcelona, España ]]></publisher-loc>
<publisher-name><![CDATA[Ed. Gestión 2000]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kumar]]></surname>
<given-names><![CDATA[U.]]></given-names>
</name>
<name>
<surname><![CDATA[Galar]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Parida]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Stenström]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Berges]]></surname>
<given-names><![CDATA[L]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Maintenance performance metrics: a state of the art review]]></article-title>
<source><![CDATA[Journal of Quality Maintenance Engeering]]></source>
<year>2013</year>
<volume>19</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>233-77</page-range></nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lueg]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Carvalho]]></surname>
<given-names><![CDATA[A. L]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[When one size does not fit all: a literature review on the modifications of the balanced scorecard]]></article-title>
<source><![CDATA[Problems and Perspectives in Management]]></source>
<year>2013</year>
<volume>11</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>61-9</page-range></nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Nezami]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Yildirim]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<source><![CDATA[A framework for a fuzzy sustainable maintenance strategy selection problem]]></source>
<year>2011</year>
<conf-name><![CDATA[ IEEE International Symposium on Sustainable Systems and Technology]]></conf-name>
<conf-loc>Chicago, Estados </conf-loc>
</nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="">
<collab>ONU</collab>
<source><![CDATA[¿Cómo es la contaminación de los océanos en la actualidad?]]></source>
<year>2018</year>
<month>,</month>
</nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Pérez]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<source><![CDATA[Contribución al control de gestión en elementos de la cadena de suministros. Modelo y procedimientos para organizaciones comercializadoras]]></source>
<year>2005</year>
<publisher-loc><![CDATA[Santa Clara, Cuba ]]></publisher-loc>
<publisher-name><![CDATA[Universidad Central Marta Abreu de Las Villas]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B19">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Plasencia]]></surname>
<given-names><![CDATA[J. A]]></given-names>
</name>
</person-group>
<source><![CDATA[Modelo para contribuir a la sostenibilidad de entidades de las tecnologías de la información y las comunicaciones desde la gestión estratégica]]></source>
<year>2018</year>
<publisher-loc><![CDATA[Cuba ]]></publisher-loc>
<publisher-name><![CDATA[Universidad Tecnológica de La Habana]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B20">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Saaty]]></surname>
<given-names><![CDATA[T]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[How to make a decision: the analytic hierarchy process]]></article-title>
<source><![CDATA[Interfaces]]></source>
<year>1994</year>
<volume>24</volume>
<numero>6</numero>
<issue>6</issue>
<page-range>19-43</page-range></nlm-citation>
</ref>
<ref id="B21">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Sari]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Shaharoun]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Ma&#8217;aram]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Yazid]]></surname>
<given-names><![CDATA[A. M]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Sustainable Maintenance Performance Measures: A Pilot Survey in Malaysian Automotive Companies]]></article-title>
<source><![CDATA[Procedia CIRP]]></source>
<year>2015</year>
<volume>26</volume>
<page-range>443-8</page-range></nlm-citation>
</ref>
<ref id="B22">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Sénéchal]]></surname>
<given-names><![CDATA[O]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Performance indicators nomenclatures for decision making in sustainable conditions based maintenance]]></article-title>
<source><![CDATA[IFAC PapersOnLine]]></source>
<year>2018</year>
<volume>51</volume>
<numero>11</numero>
<issue>11</issue>
<page-range>1137-42</page-range></nlm-citation>
</ref>
<ref id="B23">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Stenico De Campos]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Tadeu]]></surname>
<given-names><![CDATA[A]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Insertion of sustainability concepts in the maintenance strategies to achieve sustainable manufacturing]]></article-title>
<source><![CDATA[Independent Journal of Management and Production]]></source>
<year>2019</year>
<volume>10</volume>
<numero>6</numero>
<issue>6</issue>
<page-range>1908-31</page-range></nlm-citation>
</ref>
<ref id="B24">
<nlm-citation citation-type="">
<collab>World Commission on Environment and Development</collab>
<source><![CDATA[Report of the World Commission on Environment and Development: Our Common Future]]></source>
<year>1987</year>
</nlm-citation>
</ref>
</ref-list>
</back>
</article>
