<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2307-2113</journal-id>
<journal-title><![CDATA[Revista Cubana de Información en Ciencias de la Salud]]></journal-title>
<abbrev-journal-title><![CDATA[Rev. cuba. inf. cienc. salud]]></abbrev-journal-title>
<issn>2307-2113</issn>
<publisher>
<publisher-name><![CDATA[Centro Nacional de Información de Ciencias MédicasEditorial Ciencias Médicas]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2307-21132020000400011</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[Utilização de sistema de informação e suas influências sobre a segurança de pacientes]]></article-title>
<article-title xml:lang="es"><![CDATA[Uso del sistema de información y sus influencias en la seguridad del paciente]]></article-title>
<article-title xml:lang="en"><![CDATA[Use of the information system and its influences on patient safety]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Souza Gomes]]></surname>
<given-names><![CDATA[Daniela]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Delgado]]></surname>
<given-names><![CDATA[Cássia Evangelista]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Ribeiro Faria]]></surname>
<given-names><![CDATA[Luciane]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[da Costa Carbogim]]></surname>
<given-names><![CDATA[Fábio]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[de Castro Friedrich]]></surname>
<given-names><![CDATA[Denise Barbosa]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Barbosa de Castro]]></surname>
<given-names><![CDATA[Edna Aparecida]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Cavalcante]]></surname>
<given-names><![CDATA[Ricardo Bezerra]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidade Federal de São João Del Rei  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brasil</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidade Federal de Juiz de Fora  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brazil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2020</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2020</year>
</pub-date>
<volume>31</volume>
<numero>4</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S2307-21132020000400011&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S2307-21132020000400011&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S2307-21132020000400011&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[RESUMO Buscamos analisar a utilização de um sistema de informação e suas influências sobre a segurança de pacientes. Estudo de caso, de abordagem qualitativa, onde realizaram-se entrevistas com 21 profissionais e observações relacionadas à utilização de um sistema de informação em uma Unidade de Pronto Atendimento regional em Minas Gerais, Brasil. Analisou-se os dados a partir da Análise de Conteúdo, modalidade Temático-Categorial. Verificamos que há deficiências na conectividade; incompatibilidades da tecnologia com o trabalho na urgência; baixa qualidade das informações; sobrecarga de trabalho; pressões externas e internas; fragilidades na capacitação, no suporte técnico e na avaliação da tecnologia. Tais situações fragilizaram a utilização da tecnologia, potencializando riscos à segurança de pacientes. É imperativo desenvolver tecnologias seguras, incentivar a utilização segura e aprimorá-las, considerando os profissionais como participantes destes processos.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN En este estudio nos propusimos analizar el uso de un sistema de información y sus influencias en la seguridad del paciente. Se realizó un estudio con enfoque cualitativo, donde se realizaron entrevistas a 21 profesionales y observaciones relacionadas con el uso de un sistema de información en un Servicio Regional de Emergencias en Minas Gerais, Brasil. Los datos fueron procesados mediante el análisis de contenido y la modalidad temático-categorial. Se encontró que existen deficiencias en la conectividad; incompatibilidades entre tecnología y trabajo de emergencia; baja calidad de la información; sobrecarga de trabajo; presiones externas e internas; debilidades en la capacitación, en el soporte técnico y en la evaluación tecnológica. Estas situaciones han debilitado el uso de la tecnología, lo que ha aumentado los riesgos para la seguridad del paciente. Es preciso desarrollar tecnologías seguras, fomentar su uso y mejorarlas, considerando a los profesionales como partícipes de estos procesos.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT In this study we analyzed the use of an information system and its influences on patient safety. A study with a qualitative approach was conducted, where interviews were carried out with 21 professionals and observations related to the use of an information system in a Regional Emergency Service in Minas Gerais, Brazil. The data were processed through content analysis and thematic-categorical modality. It was found that there are deficiencies in connectivity; incompatibilities between technology and emergency work; low quality of information; work overload; external and internal pressures; weaknesses in training, technical support and technological evaluation. These situations have weakened the use of technology, which has increased risks to patient safety. It is necessary to develop safe technologies, promote their use and improve them, considering professionals as participants in these processes.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[Sistemas de informação em saúde]]></kwd>
<kwd lng="pt"><![CDATA[informática em enfermagem]]></kwd>
<kwd lng="pt"><![CDATA[segurança do paciente]]></kwd>
<kwd lng="pt"><![CDATA[informática médica]]></kwd>
<kwd lng="pt"><![CDATA[risco]]></kwd>
<kwd lng="es"><![CDATA[Sistemas de información en salud]]></kwd>
<kwd lng="es"><![CDATA[informática aplicada a la enfermería]]></kwd>
<kwd lng="es"><![CDATA[seguridad del paciente]]></kwd>
<kwd lng="es"><![CDATA[informática médica]]></kwd>
<kwd lng="es"><![CDATA[riesgo]]></kwd>
<kwd lng="en"><![CDATA[Health information systems]]></kwd>
<kwd lng="en"><![CDATA[informatics applied to nursing]]></kwd>
<kwd lng="en"><![CDATA[patient safety]]></kwd>
<kwd lng="en"><![CDATA[medical informatics]]></kwd>
<kwd lng="en"><![CDATA[risk]]></kwd>
</kwd-group>
</article-meta>
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