<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2307-2113</journal-id>
<journal-title><![CDATA[Revista Cubana de Información en Ciencias de la Salud]]></journal-title>
<abbrev-journal-title><![CDATA[Rev. cuba. inf. cienc. salud]]></abbrev-journal-title>
<issn>2307-2113</issn>
<publisher>
<publisher-name><![CDATA[Centro Nacional de Información de Ciencias MédicasEditorial Ciencias Médicas]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2307-21132021000400003</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[Influências dos canais de comunicação, sistema social e tempo na difusão do prontuário eletrônico do cidadão no Brasil]]></article-title>
<article-title xml:lang="es"><![CDATA[Influencia de los canales de comunicación, sistema social y tiempo en la difusión del Registro del Ciudadano Electrónico en Brasil]]></article-title>
<article-title xml:lang="en"><![CDATA[Influence of the elements communication channels, social system and time on the diffusion of the Electronic Health Record]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Souza Gomes]]></surname>
<given-names><![CDATA[Daniela]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Rodrigues Braz]]></surname>
<given-names><![CDATA[Patrícia]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Barbosa de Castro Friedrich]]></surname>
<given-names><![CDATA[Denise]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Aparecida Barbosa]]></surname>
<given-names><![CDATA[Edna]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[da Costa Carbogim]]></surname>
<given-names><![CDATA[Fábio]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[de Souza Barbosa]]></surname>
<given-names><![CDATA[Suellen]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Bezerra Cavalcante]]></surname>
<given-names><![CDATA[Ricardo]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidade Federal de São João Del Rei  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brasil</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidade Federal de Juiz de Fora  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brazil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2021</year>
</pub-date>
<volume>32</volume>
<numero>4</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S2307-21132021000400003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S2307-21132021000400003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S2307-21132021000400003&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[RESUMO O objetivo do artigo é analisar as influências dos elementos (canais de comunicação, sistema social e tempo) sobre a difusão do Prontuário Eletrônico do Cidadão. Foi realizado um estudo de caso, de abordagem qualitativa, fundamentado na Teoria da Difusão da Inovação, contendo 17 entrevistas e observações do cotidiano de trabalho de 8 equipes de saúde da família envolvidas na utilização da tecnologia em um Município do oeste de Minas Gerais. Os dados foram analisados por meio da Análise de Conteúdo, modalidade Temático-Categorial, e sistematizados com o software Atlas Ti. Observou-se que os canais de comunicação de massa de mídia e interpessoais potencializaram a difusão da tecnologia. Além disso, destacou-se a aceitação da inovação, fomentada pelo enfermeiro, que motivou e mobilizou a equipe para essa aderência. Foi possível compreender que alguns fatores contribuíram para resistência, como por exemplo, médicos e outros profissionais, com maior tempo de trabalho, consideravam a tecnologia complexa e o tempo insuficiente. A difusão da tecnologia também foi influenciada por estratégias no contexto do sistema social: criação de escalas de digitação, revezamentos, acordos, dentre outras. Alguns desafios emergiram: coexistência entre as tecnologias referentes ao Prontuário Eletrônico do Cidadão e o prontuário em ofício, conflitos, deficiências estruturais e de capacitação, e subutilização da tecnologia. Constatou-se que os elementos (canais de comunicação, tempo e sistema social), influenciam a difusão da inovação, predominantemente, colaborando para sua adoção no contexto estudado.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN El propósito del artículo fue analizar la influencia de los elementos canales de comunicación, sistema social y tiempo en la difusión del Registro Ciudadano Electrónico en Brasil. Se realizó un estudio de caso, con enfoque cualitativo, basado en la Teoría de Difusión de la Innovación, que contiene 17 entrevistas y observaciones del trabajo diario de 8 equipos de salud familiar involucrados en el uso de la tecnología en una ciudad del occidente de Minas Gerais. Los datos fueron analizados mediante análisis de contenido y la modalidad temático-categorial, sistematizados con el software Atlas Ti. Se observó que los medios de comunicación y los canales de comunicación interpersonal potenciaron la difusión de la tecnología. Además, se destacó la aceptación de la innovación, impulsada por la enfermera, que motivó y movilizó al equipo para esta adherencia. Se pudo comprender que algunos factores contribuían a la resistencia, por ejemplo, los médicos y otros profesionales, con mayor jornada laboral, consideraban el complejo tecnológico y el tiempo insuficiente. La difusión de la tecnología también estuvo influenciada por estrategias en el contexto del sistema social: creación de escalas de mecanografía, relevos, acuerdos, entre otros. Han surgido algunos desafíos: convivencia entre tecnologías relacionadas con la Historia Clínica Electrónica del Ciudadano y la historia clínica, conflictos, deficiencias estructurales y formativas y subutilización de la tecnología. Se encontró que los elementos (canales de comunicación, tiempo y sistema social), influyen en la difusión de la innovación, predominantemente, colaborando para su adopción en el contexto estudiado.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT The purpose of the study was to analyze the influence of the elements communication channels, social system and time on the diffusion of the Electronic Health Record in Brasil. A qualitative case study was conducted based on innovation diffusion theory, which contains 17 interviews and observations of the daily work of eight family health teams involved in the use of technology in a city of western Minas Gerais. The data were processed by thematic-categorial content analysis and systematized with the software Atlas Ti. Communication means and interpersonal communication channels were found to strengthen technology diffusion. Acceptance of the innovation was fostered by the nurse, who encouraged and mobilized the team in this direction. It was observed that some factors contributed to resistance. For example, doctors and other professionals with longer work hours considered that the technology was complex and the time available insufficient. Diffusion of technology was also affected by strategies deriving from the social system context: creation of typing scales, reliefs and agreements, among others. Some challenges have emerged: coexistence of technologies related to the Electronic Health Record and the clinical record, conflicts, structural and training deficiencies, and underused technology. It was found that the elements communication channels, time and social system influence innovation diffusion, mainly by fostering its adoption in the context studied.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[registros eletrônicos de saúde]]></kwd>
<kwd lng="pt"><![CDATA[difusão de inovações]]></kwd>
<kwd lng="pt"><![CDATA[atenção primária a saúde]]></kwd>
<kwd lng="pt"><![CDATA[estratégia saúde da família]]></kwd>
<kwd lng="pt"><![CDATA[tecnologia da informação]]></kwd>
<kwd lng="es"><![CDATA[Historia clínica electrónica]]></kwd>
<kwd lng="es"><![CDATA[difusión de innovaciones]]></kwd>
<kwd lng="es"><![CDATA[atención primaria de salud]]></kwd>
<kwd lng="es"><![CDATA[estrategia de salud de la familia]]></kwd>
<kwd lng="es"><![CDATA[tecnologías de la información]]></kwd>
<kwd lng="en"><![CDATA[Electronic health record]]></kwd>
<kwd lng="en"><![CDATA[diffusion of innovations]]></kwd>
<kwd lng="en"><![CDATA[primary health care]]></kwd>
<kwd lng="en"><![CDATA[family health strategy]]></kwd>
<kwd lng="en"><![CDATA[information technologies]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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