<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0864-0319</journal-id>
<journal-title><![CDATA[Revista Cubana de Enfermería]]></journal-title>
<abbrev-journal-title><![CDATA[Rev Cubana Enfermer]]></abbrev-journal-title>
<issn>0864-0319</issn>
<publisher>
<publisher-name><![CDATA[Editorial Ciencias Médicas]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0864-03192017000400013</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[Cultura de segurança do paciente na percepção de profissionais técnicos de enfermagem]]></article-title>
<article-title xml:lang="en"><![CDATA[Culture of patient safety from the perception of nursing technicians of a general hospital]]></article-title>
<article-title xml:lang="es"><![CDATA[Cultura de seguridad del paciente en la percepción de profesionales técnicos de enfermería]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Schmidt Cati]]></surname>
<given-names><![CDATA[Catiéle Raquel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Loro Marli]]></surname>
<given-names><![CDATA[Marli Maria]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Aozane Fabi]]></surname>
<given-names><![CDATA[Fabiele]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Soares Jaque]]></surname>
<given-names><![CDATA[Jaqueline Herter]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Toso Gre]]></surname>
<given-names><![CDATA[Greice Letícia]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Bernat Kolankiewicz Adri]]></surname>
<given-names><![CDATA[Adriane Cristina]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universdade Regional do Noroeste do Estado do Rio Grande do Sul (UNIJUÍ)  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brasil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2017</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2017</year>
</pub-date>
<volume>33</volume>
<numero>4</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S0864-03192017000400013&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S0864-03192017000400013&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S0864-03192017000400013&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[RESUMO  Introdução:  instituições hospitalares que têm como premissa norteadora a segurança do paciente oferecem a assistência segura e de qualidade. Neste contexto, identificar indicadores da cultura de segurança, pode servir como iniciativa para acarretar mudanças positivas nas instituições, melhorando a comunicação entre profissionais, a confiança, resultando em eficácia da prevenção.  Objetivo:  avaliar a percepção dos técnicos de enfermagem atuantes em um hospital geral de porte IV acerca do clima de segurança.  Métodos:  estudo transversal, realizado com 345 técnicos de enfermagem. Para a coleta de dados utilizou-se o Questionário de Atitude de Segurança, Safety Atitudes Questionnaire, no segundo semestre de 2014. O ponto de corte para avaliação positiva foi &#8805;75 pontos. Dados analisados pela estatística descritiva.  Resultados:  os escores por domínio foram: clima de trabalho em equipe 75 % satisfação no trabalho 87 % clima de segurança 72 % do estresse 57 % da gerência da unidade 64, percepção da gerência do hospital 63 % e condições de trabalho 73 %.  Conclusões:  a satisfação no trabalho e clima de trabalho em equipe foram os domínios que obtiveram médias satisfatórias, o que refle diretamente na qualidade da assistência prestada. As médias mais baixas foram em relação à percepção da gerência, aspecto que pode evidenciar distanciamento entre os profissionais de diferentes níveis hierárquicos. Resultados podem contribuir para o planejamento e organização das ações, no intuito de qualificar o atendimento e os profissionais atuantes.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN  Introducción:  instituciones hospitalarias que tienen como premisa la seguridad del paciente ofrecen asistencia segura y de calidad. En este contexto, identificar indicadores de la cultura de seguridad, que sirvan como iniciativa para provocar cambios positivos en las instituciones, mejorando la comunicación entre profesionales, la confianza, resultando en eficacia de la prevención.  Objetivo:  evaluar la percepción de los técnicos de enfermería actuantes en un hospital general de porte IV acerca del clima de seguridad.  Métodos:  estudio transversal, realizado con 345 técnicos de enfermería. Para la recolección de datos se utilizó el Cuestionario de Actitud de Seguridad, Safety Atitudes Questionnaire, en el segundo semestre de 2014. El punto de corte para evaluación positiva fue &#8805;75 puntos. Los datos fueron analizados por estadística descriptiva.  Resultados:  las puntuaciones por dominio fueron: clima de trabajo en equipo 75 %, satisfacción en el trabajo 87 %, clima de seguridad 72 %, percepción do estrés 57 %, percepción da gerencia de la unidad 64 %, percepción de gerencia del hospital 63 % y condiciones de trabajo 73 %.  Conclusiones:  la satisfacción en el trabajo y el clima de trabajo en equipo fueron los dominios que obtuvieron medias satisfactorias, lo que se refleja directamente en la calidad de la asistencia prestada. Las medias más bajas fueron en relación a la percepción de la gerencia, aspecto que puede evidenciar distanciamiento entre los profesionales de diferentes niveles jerárquicos. Los resultados pueden contribuir a la planificación y organización de las acciones, con el fin de calificar la atención y los profesionales actuantes.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT  Introduction: Hospitals whose premise guiding patient safety provide safe and quality care. It sought to then evaluate the perception of the nursing technician&#8217;s patient safety, since these are coordinated by a nurse, and provide direct care to the individual, which features a challenge for patient safety culture. In this context, identify safety culture indicators can serve as an initiative to bring about positive changes in the institutions, improving communication between professionals, trust, resulting in effective prevention. Objective: To assess the perception of nursing technicians working in a size IV general hospital about the climate of safety.  Methods:  This is a cross-sectional study, conducted with 345 nursing technicians. In order to collect data, we used the Questionário de Atitude de Segurança, Safety Attitudes Questionnaire, in the second half of 2014. The cutting point for positive assessment was &#8805; 75 points. Data were analyzed by means of descriptive statistics.  Results:  The scores by domain were: climate of team work (75 %), satisfaction in work (87 %), climate of safety (72 %), perception of stress (57 %), perception of unit management (64 %), perception of hospital management (63 %) and working conditions (73 %).  Conclusions: work satisfaction and teamwork climate were the domains that obtained satisfactory averages, which directly reflects the quality of care provided. The lowest means were in relation to the management perception, an aspect that can show distancing between professionals of different hierarchical levels. Results can contribute to the planning and organization of the actions, in order to qualify the attendance and the working professionals.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[técnicos de enfermagem]]></kwd>
<kwd lng="pt"><![CDATA[segurança do paciente]]></kwd>
<kwd lng="pt"><![CDATA[serviço hospitalar de admissão de pacientes]]></kwd>
<kwd lng="pt"><![CDATA[cultura organizacional]]></kwd>
<kwd lng="es"><![CDATA[técnicos de enfermería]]></kwd>
<kwd lng="es"><![CDATA[seguridad del paciente]]></kwd>
<kwd lng="es"><![CDATA[servicio hospitalario de admisión de pacientes]]></kwd>
<kwd lng="es"><![CDATA[cultura organizacional]]></kwd>
<kwd lng="en"><![CDATA[Nursing technicians]]></kwd>
<kwd lng="en"><![CDATA[Patient safety]]></kwd>
<kwd lng="en"><![CDATA[Hospital service for admitting patients]]></kwd>
<kwd lng="en"><![CDATA[Organizational culture]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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