<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2307-2113</journal-id>
<journal-title><![CDATA[Revista Cubana de Información en Ciencias de la Salud]]></journal-title>
<abbrev-journal-title><![CDATA[Rev. cuba. inf. cienc. salud]]></abbrev-journal-title>
<issn>2307-2113</issn>
<publisher>
<publisher-name><![CDATA[Centro Nacional de Información de Ciencias MédicasEditorial Ciencias Médicas]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2307-21132021000100010</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Gestionar la ignorancia para gestionar el conocimiento: una necesidad organizacional]]></article-title>
<article-title xml:lang="en"><![CDATA[Managing ignorance for managing knowledge: an organizational need]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Ponjuán Dante]]></surname>
<given-names><![CDATA[Gloria]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Torres Ponjuán]]></surname>
<given-names><![CDATA[Déborah]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de La Habana Facultad de Comunicación ]]></institution>
<addr-line><![CDATA[La Habana ]]></addr-line>
<country>Cuba</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>03</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>03</month>
<year>2021</year>
</pub-date>
<volume>32</volume>
<numero>1</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_arttext&amp;pid=S2307-21132021000100010&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_abstract&amp;pid=S2307-21132021000100010&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.sld.cu/scielo.php?script=sci_pdf&amp;pid=S2307-21132021000100010&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN Desde la década de 1990 (siglo XX), la literatura refleja la preocupación mostrada por diversas instituciones en relación con la necesidad de convertir el conocimiento individual en conocimiento social y, por tanto, crear &#9472;a nivel de las instituciones&#9472; un conocimiento organizacional a partir de la presencia de conocimientos y experiencias. El conocimiento organizacional tiene otra cara, relativa a lo desconocido, lo que significa ignorancia organizacional. En este trabajo se pretende profundizar en el alcance de la gestión de la ignorancia, como un reto imperativo para una adecuada gestión del conocimiento, principalmente en lo relativo al contexto organizacional. Se aborda el surgimiento del concepto &#8220;ignorancia&#8221; y su papel en las organizaciones. Se intenta mostrar la evolución de este concepto y de la necesidad de su gestión. Se presentan un conjunto de enfoques sobre el tema, tomados de la literatura especializada, y se esboza el papel de la información y del desarrollo de las competencias informacionales en la gestión de la ignorancia. Se mencionan algunas experiencias relativas a las auditorías del conocimiento, donde se ha hecho evidente la presencia de la ignorancia sin que se haya profundizado en estas manifestaciones. Se hace énfasis en la necesidad de manejar más información como parte de las rutinas organizacionales, a fin de identificar y solucionar vacíos de conocimiento e ir enfrentando paulatinamente la ignorancia organizacional.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT Since the 90&#8217;s, the literature presents different institutional concerns about the conversion of individual knowledge into social knowledge and in this context use knowledge and experience to create an organizational knowledge. Organizational knowledge has another face, linked to the unknown, which is organizational ignorance. In this paper the appearance of the concept of ignorance and its role in organizations is presented. The evolution of this concept is analyzed and the need of its management is discussed. Different approaches obtained from the international literature are presented highlighting the role of information and of informational competences in ignorance management. Some experiences related to knowledge audits are mentioned, where the presence of ignorance has become evident without deepening these manifestations. Emphasis is placed on the need to handle more information as part of organizational routines, in order to identify and solve knowledge gaps and gradually face organizational ignorance.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Gestión del conocimiento organizacional]]></kwd>
<kwd lng="es"><![CDATA[gestión de la ignorancia]]></kwd>
<kwd lng="es"><![CDATA[auditorías del conocimiento]]></kwd>
<kwd lng="es"><![CDATA[desarrollo de competencias]]></kwd>
<kwd lng="en"><![CDATA[Organizational knowledge management]]></kwd>
<kwd lng="en"><![CDATA[Ignorance management]]></kwd>
<kwd lng="en"><![CDATA[knowledge audits]]></kwd>
<kwd lng="en"><![CDATA[competence development]]></kwd>
</kwd-group>
</article-meta>
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</person-group>
<source><![CDATA[A Not-So-Brief Account of Current Information Ethics: The Ethics of Ignorance, Missing Information, Misinformation]]></source>
<year>2017</year>
<publisher-loc><![CDATA[BiD ]]></publisher-loc>
<publisher-name><![CDATA[Text Universit Bibliotecon Document]]></publisher-name>
</nlm-citation>
</ref>
</ref-list>
</back>
</article>
