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Revista Cubana de Enfermería
On-line version ISSN 1561-2961
Abstract
GIL BAZAN, Cinthia Marisol and AREVALO-IPANAQUE, Janet Mercedes. Emotional Intelligence and Workload in Nursing Professionals during COVID-19. Rev Cubana Enfermer [online]. 2023, vol.39 Epub Sep 30, 2023. ISSN 1561-2961.
Introduction:
The COVID-19 pandemic evidenced that nursing professionals need to develop, among other skills, sufficient emotional intelligence to face the complex workload demanded by the situation.
Objective:
To relate emotional intelligence and workload in nursing professionals in times of COVID-19.
Methods:
A quantitative, cross-sectional, nonexperimental and correlational study was developed with a sample of 197 nurses from a hospital in Callao, Peru, in the period of March-July 2021. By means of a virtual survey, the TMMS-24 emotional intelligence scale and the Workload Assessment Questionnaire were applied. Correlation analysis was performed using Spearman's nonparametric rho test.
Results:
34 % of professionals presented average workload and adequate emotional intelligence, while 19.30 % presented average workload and emotional intelligence to be improved. Spearman's rho value of 0.047 determined that there is very low positive correlation between both variables.
Conclusions:
During COVID-19, nursing professionals have demonstrated that they have adequate emotional intelligence and average work overload, with a very low relationship between the variables. There is a very low incidence of excellent emotional intelligence and no low workload in any of the services.
Keywords : emotional intelligence; workload; nurses; COVID-19.