Introduction:

Among the most frequent causes of mortality are infectious diseases, particularly in the third world. And among these are chronic viral hepatitis, which increases its incidence in Cuba.

Objective:

To present elements of an improvement system aimed at developing knowledge in the members of the Basic Health Team of the José Martí Teaching Polyclinic in the province of Camagüey, Cuba, on the prevention of chronic viral hepatitis in Primary Health Care.

Method:

A quantitative participatory research of a causal explanatory nature was developed, through the execution of the research project not associated with the System of Strategies for the Prevention of Chronic Viral Hepatitis program, from the provincial consultation, executed between 2017 and 2022. The universe involved 137 professionals for a sample of 68.

Results:

Professionals acquired new experiences, recognized the need for training, as well as understanding their relationship with patients who suffer from these diseases to warn of the risk they run by not going to health services, to be diagnosed and have follow-up with Primary Health Care services. The high index predominated as the rating of the output instrument questions for all participants.

Conclusions:

The system favors the development of knowledge on the prevention of chronic viral hepatitis of the Basic Health Team under study. The actions enhance the participation of community actors and their exchange sessions are distinguished by their active, dynamic and functional nature, in pursuit of better care practice, preventive of chronic viral hepatitis at the primary level.

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