Abstract

WOLOR, Christian Wiradendi et al. Employee communication and employee engagement after covid-19 pandemic. Universidad y Sociedad [online]. 2022, vol.14, n.6, pp. 137-148.  Epub Dec 30, 2022. ISSN 2218-3620.

This study aims to determine changes in employee performance after the Covid-19 curve began to decline regarding communication factors, employee involvement, job satisfaction and work commitment. The research sample is two hundred employees in Jakarta. The sampling technique uses the Non-Probability Sampling Analysis Model with the Purposive Sampling technique. The quantitative associative survey method and Structural Equation Modeling (SEM) concerning the basic theory to get accurate results. This study shows that communication directly affects employee performance and job satisfaction. Meanwhile, employee involvement affects work commitment and job satisfaction, employee performance. Both job satisfaction and work commitment do not directly affect employee performance. The implication of this research is that organizations should improve employee communication and engagement so that employees understand the relationship between their job contributions and overall business goals.

Keywords : Job Satisfaction; Communication; Employee Engagement; Work Commitment; Employee Performance.

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