Introduction:

The current demands of a sports organization do not always match the reality of significant process management aimed to produce the efficient outcomes expected and to meet the social goals.

Aim:

To determine the need for a strategic change in organizational process management at the Cuban National School of Volleyball.

Materials and methods:

Scientific techniques and methods were used, such as documentary review, interview, survey, brainstorming, SWOT matrix, Ishikawa diagram, MIC-MAC cross-impact matrix, statistical-mathematical methods, and methodological triangulation.

Results:

The shortcomings found were summarized as a premise evidencing the state of adverted need since the study variable constitutes the main key factor of success in the development of a sports organization.

Conclusions:

The study variable is the main key factor of success in organizational development, which proves the need for a strategic change in management.

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