Abstract

DIAS VASCONCELOS, Daniela et al. Application and use of mobile devices in Primary Health Care in Brasil. Rev. cuba. inf. cienc. salud [online]. 2021, vol.32, n.4  Epub Feb 01, 2022. ISSN 2307-2113.

The research aimed to assess the network of actors and their effects on the use of mobile devices in Primary Health Care. Qualitative study was carried out based on the Actor-Network Theory and the Cartography of Controversies. Interviews were conducted with six nurses, 12 Community Health Agents, two Primary Health Care coordinators, three IT Technicians, and seven patients, participant observation and collection of inscription devices in a city in Minas Gerais, Brazil. The data was analyzed using Content Analysis and systematized using Atlas.ti software. The network of actors, understood as an articulator of connections, building a network in association with other human and nonhuman mediators, has had effects on the use of tablets, in the form of (re)inventions, in addition to the regulated uses. There was resistance, agreement, and conflicts. The tablet was an actant that influenced the professional-patient relationship. It is necessary to take into account the effects emitted by humans and nonhumans in the adoption of technologies, and the challenge of using and improving technologies to qualify health care management remains.

Keywords : Health information systems; information technology; mobile applications; Primary Health Care; nursing informatics.

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