Abstract

PONJUAN DANTE, Gloria  and  LEON SANTOS, Magda. Knowledge audit in an academic institution. Experiences. ARCIC [online]. 2020, vol.9, n.23, pp. 203-219.  Epub Nov 20, 2020. ISSN 2411-9970.

The importance of knowledge audits for Knowledge Management is presented. The low representation of this subject in academic institutions is analyzed and emphasis is made in its importance for knowing better the processes that are carried out in these institutions to study in depth their performance and approach their improvement. Some methodologies for conducting knowledge audits are analyzed and the results of the applications of Ponjuan’s (2018) methodology oriented towards the main processes of knowledge management and professional development in a Faculty. The main results of this experience are exposed, comparing the results obtained in three different specialities of this Faculty, considering the behaviour of different indicators and the strenghts and weaknesses identified in the process of this audit are exposed. The recommendations derived from this audit were discussed with all participants and the authorities of the Faculty received the informations about each of the three specialities.

Keywords : Audit; Knowledge Management; knowledge audit.

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