Resumo

HERNANDEZ-VICTOR, Yoelkis  e  HERNANDEZ-SILVA, Yadira. Traveler Module for Cargo System by Omnibus in Ciego de Avila. Rev cuba cienc informat [online]. 2014, vol.8, n.1, pp. 14-31. ISSN 2227-1899.

The present research comes from the need of optimization and improvement of the processes that take place in the National Bus Company located in the province of Ciego de Avila. Nowadays a process of business improvement of transportation is taking effect and in this way improving its main processes and workflows. Reservation processes, refund, waiting list and traffic control, are indispensable for the proper functioning of the enterprise, that´s why a better management and greater control over this process is desired by the directors. To carry out the computerization of the processes mentioned before, it was necessary to make a detailed analysis of the state of the art computer systems that respond to these processes, besides to use business intelligence for the large amount of information that is managed, as well as the main tools and technologies for the development of enterprise application. Moreover, the proposed architecture in the system was not an unseen topic by the time of evaluating the solution for this problem and to achieve a product with quality. The development of the web application, based on the Model-View-Controller pattern, using the Symfony framework, it allows the management of the main services offered by the company: reservation, waiting list, refund of tickets, among others.

Palavras-chave : Architecture; web application; computerization; transportation; framework.

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