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Revista Cubana de Enfermería
On-line version ISSN 1561-2961
Abstract
POZO AMADOR, Lina María; MARANTE POZO, Esperanza; CASANOVA MORENO, María de la Caridad and GONZALEZ GONZALEZ, Gilberto. Evaluation of the quality of health care and nursing in a Nursing home. Rev Cubana Enfermer [online]. 2018, vol.34, n.2 Epub June 01, 2018. ISSN 1561-2961.
Introduction:
Population aging is a demographic phenomenon of global significance.
Objective:
To evaluate the quality of health care and nursing the elderly is provided.
Methods:
A longitudinal descriptive research in the Nursing Home of Pinar del Rio, in 2013. Universe 80 elderly and 17 nurses related to elderly care. the structure, process and results were evaluated. For information an instrument designed by the authors and validated by experts applied. The data processing was carried out with absolute frequencies and percentages.
Results:
There is good coverage of human resources, with the care assistants nursing the lowest percentage. The technical equipment accounted for 93.10 % caused by breakage, material resources are sufficient to meet the elderly. There are processes applied according morbidity but acceptable are evaluated below 100 %.
Conclusion:
the structure has no shortcomings in terms of human and material resources, which together with the non-presence of organizational problems and quality of medical records, and in the implementation and application of SAP positively influence the quality of the process of attention; There is satisfaction with the quality of care for the elderly.
Keywords : Quality assessment; care process; elderly.