SciELO - Scientific Electronic Library Online

vol.20 issue3Family group health matrix: a resource for diagnosing the family health statusEvidence-based medicine: current controversies author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand




  • Have no cited articlesCited by SciELO

Related links

  • Have no similar articlesSimilars in SciELO


Revista Cubana de Medicina General Integral

Print version ISSN 0864-2125On-line version ISSN 1561-3038


GOMEZ JUANOLA, Manolo; PEREZ CARVAJAL, Alexis; MOYA RODRIGUEZ, Mayra  and  REYES LLANES, Mabel. Satisfaction of the older adults with the health services at the primary health care level. Rev Cubana Med Gen Integr [online]. 2004, vol.20, n.3. ISSN 0864-2125.

A descriptive and retrospective study was carried out to evaluate the use and and satisfaction of the elderly population with the health services at the primary health care level. The universe was composed of 178 elderly patients and the sample finally consisted of 169 from 2 family physicians'offices of San Diego de los Baños Polyclinic. It was concluded that the most used services were the family physician's offices (82.24 %), nursing (53.84 %) and diagnostic tools (46.15 %). The female patients aged 60-69 used these services more. Aged patients from the rural areas used more the family physician's offices (59.72%) and the diagnostic tools services (58.98 %), whereas the patients from the urban sector made more use of the nursing services (73.63 %). Predominant satisfaction states were registered excepting the dental and ambulance services.

Keywords : Aged person; physician's offices; patient's satisfaction; health care services for the elderly.

        · abstract in Spanish     · text in Spanish


Creative Commons License All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License