Introduction:

Surveillance and intelligence are strategic activities for research and postgraduate, aimed at detecting new research and training services areas, based on efficient information management, which contributes to making effective decisions and improving performance.

Objective:

To implement a surveillance and intelligence process for health postgraduate studies.

Development:

The realized process was based on the Cuban standard NC 1308:2019 Gestión de la I+D+i. Sistema de Vigilancia e inteligencia [Management of Research +Development+ innovation. Surveillance and Intelligence System]. Its application is shown in view of updating a course under the topic of quality management in health, from incorporating a topic related to the organizational climate, by addressing the human factor as a guarantor of quality in health services.

Conclusions:

Surveillance and intelligence processes are cross-sectional to all areas and activities related to quality management in health, requiring information and knowledge for strategic and operational decision making, as well as the implementation of consequent actions. The application of a systematic process of surveillance and intelligence facilitates the development of a training topic in organizational climate, with a view to improving the health-oriented postgraduate service.