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MEDISAN
On-line version ISSN 1029-3019
Abstract
SOLER SANTANA, Raxsy; CASTILLO NUNEZ, Bárbara; BROSSARD CISNERO, Marlene and PENA GARCIA, Carilda Emilia. Quality in the implementation of the Prevention and Control Program of the Suicidal Behavior . MEDISAN [online]. 2010, vol.14, n.5. ISSN 1029-3019.
A descriptive and cross-sectional study to evaluate the quality in the implementation of the Prevention and Control Program of the Suicidal Behavior was carried out in "Mario Muñoz Monroy" Polyclinic in Santiago de Cuba during 2007, taking into account the scientific technical performance and the satisfaction of the users. By means of the creation of a group of experts explicit, descriptive and normative approaches were established, as well as indicators were built and standards were preset. It was verified that the structure didn't guarantee a suitable implementation of the Program and there was insufficient professional competence in workers of the Sector, due to the little training and dissatisfaction with regard to its content, all this could influence in the inadequate results of the foreseen indicators.
Keywords : quality evaluation; Prevention and Control Program of the Suicidal Behavior; professional competence; primary health care.