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MEDISAN

On-line version ISSN 1029-3019

Abstract

FONT DIFOUR, Milagros Violeta; GARCIA CESPEDES, María Eugenia; FERNANDEZ LEBLANCH, Tania Isabel  and  CARRALERO FONT, Ana Violeta. Quality of the hospital admission management in the Internal Medicine Services. MEDISAN [online]. 2021, vol.25, n.2, pp.507-525.  Epub Apr 19, 2021. ISSN 1029-3019.

The quality of management and adaptation of admission of patients to the internal medicine services is a relevant topic in the health environment, as it is an indicator of the existing balance between primary health care, the emergency hospital service and the functioning of the internal medicine service itself. However, there are irregularities in this balance due to certain problems linked to a scarce theoretical level of the providers and to scarcities in the practical and organizational skills to carry out hospitalization. Some of the deficiencies damaging the quality of management during admission in this service, which require the projection of a strategy based on a health, formative, and social-humanistic model are presented in this work, with the aim of achieving significant advances in the hospital context.

Keywords : hospitalization; patient admission; quality of the health care; quality management; health services administration; hospital administration.

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